TechSee

JANUARY 2, 2019

Opening on January 8 in Las Vegas at the Sands, Level 2, Halls A-D , the CES Smart Home marketplace will feature the latest innovative tech from vendors offering everything from security monitoring to smart appliances, lighting, window coverings, irrigation, entertainment systems and more. Monday, January 7. 1:30 – 2:00 PM.

2019 174

2019 Innovation Entertainment Events 174

ThriveableBiz

NOVEMBER 13, 2023

Customer-driven innovation to scale -up your business To scale-up your business you have to be focused on what the customer wants and needs. You have to be different and innovative. Which started with one idea, which was to make the experience more engaging for customers. You have to be better than Best. So Ask them.

Innovation 52

Innovation Entertainment Customers Customer Focused 52

CSM Magazine

SEPTEMBER 8, 2023

But as the industry matures, so does the challenge of keeping customers loyal and engaged. In this rapidly evolving landscape, businesses must adopt advanced and innovative strategies to not only capture the attention of customers but also foster enduring loyalty. It makes the experience fun, engaging, and, most importantly, rewarding.

E Commerce 52

E Commerce Loyalty Engagement Customer Engagement 52

Russel Lolacher

APRIL 20, 2021

Internal podcasts are a great tool for communications and to engage your employees. So it’s not just growing in awareness but also as a viable medium to get information and be entertained by. So it’s not just growing in awareness but also as a viable medium to get information and be entertained by.

Engagement 122

Engagement Culture Entertainment Communication 122

Oracle

NOVEMBER 5, 2019

Retail innovation is constantly evolving, from established brands testing new customer experiences to the changing face of service delivery. What retail innovations are on the horizon for 2020? No matter where a retailer’s focused on immediately, the evolving last mile will be a key focus of retail innovation in 2020.

Retail 76

Retail 2020 Innovation Entertainment 76

CSM Magazine

FEBRUARY 12, 2024

Corporate events serve as a powerful platform for networking, brand promotion, and industry engagement. To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Promote your event through social media, email campaigns, and digital advertisements.

Events 95

Events Entertainment Transportation Workshop 95

Optimove

NOVEMBER 15, 2022

With Gen Z’ers taking control of the type of content they want to receive and engage with, it’s never been more critical to ensure that the mobile campaigns you’re shipping are hitting the sweet spot of this burgeoning demographic. Tip #4: Make it innovative. Tip #6: Make it entertaining. Tip #2: Make it authentic. Key takeaway?

Engagement 59

Engagement Marketing Social Media Entertainment 59

Oracle

APRIL 10, 2020

So, how are streaming services and digital content solutions staying ahead of the game and innovating in 2020? We asked consumers to provide examples of streaming, virtual, and digital innovations they’ve seen in 2020, and here are 10 of them. Media management software innovation. Strides with streaming.

2020 52

2020 Innovation Entertainment Social Media 52

2020 Research

APRIL 8, 2024

We predict the following impacts for the education, wellness, fashion, tech and media industries: Driving the Learning Revolution Gen C’s pandemic-forged perspective on education demands flexibility, innovation and a digital-first approach. Traditional methods won’t cut it anymore.

Connections 52

Connections Brands Fashion Entertainment 52

CSM Magazine

JANUARY 2, 2024

By consolidating data into comprehensive profiles, casinos can gain a holistic view of each high roller’s gaming history, preferences, and overall engagement. Identifying potential issues or trends helps casinos implement targeted strategies to retain and re-engage high rollers.

Customer Service 52

Customer Service Entertainment Exceptional Customer Service Loyalty Programs 52

NetBase

JUNE 5, 2020

The time is ripe to innovate the way movies and TV are seen. In this trend analysis, we’ll share consumer and market intelligence around: Top shows shifting to meet consumer desires for varied experiences in entertainment. MTV innovated TV with music way back when, and then over a decade later with reality TV via The Real World.

Innovation 73

Innovation Brands Social Media Advertising 73

CSM Magazine

SEPTEMBER 27, 2023

Metaverse technology has conquered domains like gaming and entertainment, travel and tourism, events and conferencing, real estate, healthcare, content creation, and more. Examples of metaverse virtual spaces where brands can engage customers include Voxels, Decentraland, Sorare, Roblox, and Fortnite.

Technology 59

Technology Tourism Travel 2030 59

Gainsight

JUNE 10, 2021

It was our source of news, entertainment, and communication pathways. August Hall was again full of attendees (socially distanced, of course) waiting in anticipation to hear what’s in store for Gainsight at the Product Innovation Keynote. Nick Mehta, CEO of Gainsight, opened the show with greetings and a message about innovation.

Innovation 52

Innovation Chief Customer Officer 2021 NPS 52

ReviewTrackers

MARCH 1, 2017

Automakers must now craft an engaging digital customer experience , throughout the entire customer journey, to stay relevant and competitive in today’s changing marketplace, according to professional service firm Ernst & Young. Ford is Creating an Engaging Experience.

Automotive 90

Automotive Engagement Transportation Customer Experience 90

CSM Magazine

APRIL 16, 2024

Online casinos are not just places for digital entertainment; they are platforms where the experience of each user can define the longevity and success of the casino itself. It is one of the most important things that keeps players connected and engaged with the platform. This is all underpinned by the latest tech innovations.

Multi-Channel 52

Multi-Channel Entertainment Social Media Loyalty 52

CSM Magazine

APRIL 4, 2024

Due to these digital capabilities, clients could easily navigate the casino environment, from making reservations for meals and lodging to researching entertainment options and preferred games. This return to in-person communication improves the entire client experience and the recreational value of gambling activities.

Customer Service 40

Customer Service Entertainment Exceptional Customer Service Hospitality 40

CSM Magazine

FEBRUARY 6, 2024

In the high-stakes world of sports and entertainment, the right technology can turn game day into an unforgettable experience. That’s where Oracle Cloud EPM comes into play, providing a level of agility stadium operators require to keep up with the dynamic nature of sports and entertainment events.

Entertainment 52

Entertainment Sports Financial Events 52

CSM Magazine

APRIL 22, 2024

In this landscape, the future of customer service in online gambling is not just about responding to queries and resolving issues, but about creating a proactive, personalized service that engages and delights customers. This level of customization enhances the user experience, making it feel more engaging and tailored to individual tastes.

Customer Service 52

Customer Service User Experience Touchpoint Competitive Advantage 52

CSM Magazine

APRIL 25, 2024

However, creating and maintaining an engaging online persona that consistently drives traffic and conversions can be challenging. Consistently delivering valuable content that educates, entertains, or informs your audience can help attract new customers and keep existing ones engaged.

Social Media 52

Social Media Multi-Channel Touchpoint Customer Centricity 52

TechSee

AUGUST 7, 2018

Visual engagement accomplishes this goal through simplifying and personalizing the customer’s experience. What could have been a dull errand is transformed into a fun and joyful experience, contributing to better sales and higher brand engagement. The Power of Visualization. AR in store. Sales CX of the future.

Sales 95

Sales E Commerce Engagement Retail 95

Playvox

JUNE 26, 2018

If you're in the customer service and experience department, then you've probably heard all about gamification in the call center agents, as it boosts agent performance and engagement.

Entertainment 40

Entertainment Customer Experience Call Center Innovation 40

BirdEye

MAY 3, 2023

This ensures you find the platform that can give you the most engagement. Quality content engages your audience, showcases your expertise, and positions your brand as an industry leader. They are also known to drive higher engagement and web traffic. For example, your older audience will use Facebook more than TikTok.

Marketing 98

Marketing B2C Social Media Multi-Channel 98

Kustomer

NOVEMBER 1, 2021

Check out our favorite customer service podcasts, or keep reading for some entertaining podcast history. It’s a powerful, cost efficient tool that allows an individual to engage anytime, from virtually any location. While the entertainment value of podcasts is largely acknowledged, they also work as a great educational tool.

Customer Service 98

Customer Service 2004 Entertainment Download 98

West Monroe

FEBRUARY 13, 2024

Don shares his journey from finance to founding Satisfi Labs, emphasizing the role of AI in personalizing fan engagements and the future of digital consumerism in sports. The Premier League, Six Nations Rugby, Formula 1, and NASCAR all engaging with streaming services have further broken down geographical barriers.

Sports 98

Sports Tourism Entertainment Events 98

Avaya

MARCH 13, 2017

At the same time, hotels must empower employees with a certain level of architectural power and application functionality to make their jobs easier and more engaging. Initiate unique new customer touch points: With so many guests simultaneously engaging with a property, being able to support any mode of communication is key.

Hospitality 56

Hospitality Innovation Hotels Guest Experience 56

Maru Group

MARCH 16, 2021

By Audra Priluck, Vice President, Media & Entertainment | March 16, 2021. While TV viewership is in a clear state of decline (though still sizable), younger fans are embracing new ways of engaging with leagues with decreasing importance placed on watching games live.” Sports are at a critical point,” writes Variety’s Gavin Bridge.

Sports 52

Sports Innovation Events Social Media 52

CSM Magazine

JANUARY 8, 2024

For enthusiasts of Bitcoin, especially those who enjoy the thrill of Bitcoin gambling, there’s a wealth of entertainment that delves into themes of digital finance, futuristic technology, and the societal implications of these advancements. Robot” (Available on Amazon Prime) “Mr.

Entertainment 52

Entertainment Financial Culture Technology 52

CSM Magazine

MARCH 20, 2024

With the advent of advanced technology, the marketplace is witnessing the emergence of machine customers: non-human entities that autonomously engage in transactions much like humans do, from purchasing goods to utilizing services. These interfaces must be capable of handling transactions autonomously and allow for seamless integrations.

Transportation 52

Transportation 2030 Automotive Entertainment 52

Currency Alliance

JUNE 16, 2020

While travel and retail brands have made a lot of progress in the last 24 months, the bulk of innovation has come from other consumer sectors – including media businesses, entertainment, and telecoms providers, which in recent years appeared to regard loyalty as a lost cause.

Magazine 52

Magazine Loyalty Innovation 2020 52

ThriveableBiz

NOVEMBER 13, 2023

It’s also a friendlier word to engage non-researchers in the value of the results. For continuous improvements and creative innovations, to stay ahead of your competitors. It’s all about personal engagement, NOT mass, shouty-selling. Your content & ad campaigns are just like any entertainment brand. We all do it!

Insights 52

Insights Marketing Entertainment Social Media 52

ViiBE Blog

JUNE 2, 2021

Augmented reality offers an innovative retail experience adapted to digital transformation, an approach that became essential during the remote pandemic-induced industry shift. By making it smooth and easy to visualize and customize products, AR creates an innovative virtual shopping experience, which benefits all areas of retail.

Retail 52

Retail Sales Entertainment 2024 52

Oracle

FEBRUARY 21, 2018

In addition to covering hot tech topics in CX like artificial intelligence and IoT, ModernCX will feature keynotes from top CX leaders, special programs, and top-notch entertainment. Innovation. Entertainment. Ready to register now for Modern Customer Experience 2018? 90+ sales activities. • 80+ commerce activities. •

2018 94

2018 Customer Experience Entertainment Events 94

Alida

OCTOBER 27, 2017

Seeing and touching merchandise is appealing to the consumer, as is the opportunity to engage with other people. Customers enjoy coming to the store to engage with baristas but also want convenience that mobile supports, he said, and the human connection is the most important ingredient. Make it magical.

Retail 154

Retail E Commerce E-support Entertainment 154

Up Your Service

MARCH 11, 2019

Xian’s entertaining and innovative antics were captured on video and went viral on social media. Many people now come to the store to see Xian’s innovative merchandising technique, and are engaged to shop and buy at SM. Customer service went up, employee engagement went up, and company revenue went way up!

Workshop 85

Workshop Entertainment Social Media Innovation 85

Call Experts

FEBRUARY 12, 2024

While specific details remain under wraps until the big game day, we can expect a diverse array of brands vying for our attention with their innovative ad campaigns. The best Super Bowl commercials are those that seamlessly blend entertainment with brand messaging, leaving a lasting impression on viewers long after the game ends.

Advertising 52

Advertising 2023 2024 Automotive 52

Oracle

JULY 7, 2020

With so many more people at home working, studying, and finding entertainment across devices, the way consumers are behaving and interacting with brands is changing. Contextual solutions offer marketers the opportunity to engage with their audience in brand-suitable and relevant environments that complement their lives, not disrupt them.

Consumers 98

Consumers Entertainment Fashion Touchpoint 98

SurveySparrow

SEPTEMBER 5, 2023

Omnichannel Engagement for Seamless Experiences From online browsing to in-person dealership visits, customers expect a seamless transition across channels. Imagine a car manufacturer partnering with a technology company to create seamless in-car entertainment experiences. This sense of community enhances brand loyalty.

Automotive 52

Automotive Customer Experience Touchpoint Multi-Channel 52