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Guided Experience - Guided ”Hands-on” tour of SAP Cloud products.

SAP Customer Experience

The SAP Guided Experience gives users a hands-on, guided tour of SAP Cloud products and guides you through key capabilities and core features.The Guided Experience is designed for Business & IT Leaders, Digital/Innovation Officers and Business Users that want to experience and learn. Guided Experience What is a Guided experience?

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Celebrating Tony Hsieh's Contribution to CX

CX Accelerator

Kay Phelps , Director of Product Marketing at Edify says, “Tony Hsieh provided extraordinary leadership and was a role model for great CX. Erica Mancuso , Director of Offer Management at nThrive adds, "I was so inspired after reading “Delivering Happiness” 7 or so years ago that I booked the Zappos tour on my next trip to Vegas.

Books 266
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Celebrating Tony Hsieh's Contribution to CX

CX Accelerator

Kay Phelps , Director of Product Marketing at Edify says, “Tony Hsieh provided extraordinary leadership and was a role model for great CX. Erica Mancuso , Director of Offer Management at nThrive adds, "I was so inspired after reading “Delivering Happiness” 7 or so years ago that I booked the Zappos tour on my next trip to Vegas.

Books 182
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The Hidden Impact of Investing in Customers

ChurnZero

When companies think about investing in their customer base, they are usually thinking about driving product adoption, reducing churn, or even delivering expansion revenue. 2: Increase product adoption. Customer success teams play a strategic role in driving product adoption. This is a guest post by Todd Busler, CEO of Champify.

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Product Tour

Optimove

Fill in your details to watch a four-minute product tour video. The post Product Tour appeared first on Optimove. Discover Optimove. Want to see Optimove in action? Learn about what makes Optimove unique, and see it in action!

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Kustomer Embarks on a New Chapter as a Standalone Company

Kustomer

We plan to hit the ground running, investing in new talent and technologies to expand our product offerings. Next, we will double down on the automations our customers rely on today, infusing the latest AI technologies throughout our product and bringing new generative AI advancements utilizing the customer data platform.

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Top 5 Customer Service & CX Articles for the Week of August 28, 2023

ShepHyken

5 Customer Experience Lessons You Can Learn From the Eras Tour by Brittany Hodak (Brittany Hodak) Beyond the spectacle of the show-stopping performances, the unique celebrations, and the staggering economic impact, the Eras Tour is a testament to Taylor’s fan-centric philosophy and serves as a masterclass in customer experience.

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