What’s the Difference Between a Self-Service and Full Service Customer Experience Solution?
InMoment XI
MAY 3, 2023
When it comes to starting a customer experience (CX) program, the right vendor (and solution) can make all the difference. Choosing the right vendor for your CX program can be a critical decision, as it can have a significant impact on the outcome of your program. Of course, there is a gray area between the two categories.
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