BirdEye

OCTOBER 25, 2023

Online listings play a crucial role in every business’s digital strategy. However, there is so much a business needs to know, monitor, and leverage to make the most of listings. This blog post gives you an overview of a panel discussion on mastering online listings for your business. For mobile users, convenience is important.

Marketing 105

Marketing Information Webinar Consumers 105

GetFeedback

NOVEMBER 20, 2018

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. Let’s get started.

Events 199

Events Feedback Social Media Presentation 199

SurveySparrow

JUNE 3, 2022

So, you’re planning this killer event, and you need to know what your audience is thinking. Well, pre-event survey questions are a great place to start. In this article, we will: Learn what a pre-event survey actually does. Types of pre-event survey questions + a pre-event survey template you can steal. Having fun.

Events 52

Events Seminar Webinar Entertainment 52

InMoment XI

FEBRUARY 29, 2024

” In response, search engines like Google display a list of relevant businesses that match the user’s query and are located in or near the specified area. When it comes to SEO and local SEO, there is not an exact list of everything you need to do to rank in the top positions. How Does Local SEO Work?

Events 260

Events Social Media Management 2024 260

InMoment XI

JANUARY 23, 2024

Participating users are called Local Guides, and they share their knowledge and customer experiences by writing reviews, adding pictures and videos, updating information found on business listings, and answering questions about various locations on Google Maps. The more points they accumulate, the higher their Local Guides level will be.

Management 260

Management Feedback Information Brands 260

COPC

MAY 11, 2017

Featured Event: May 22-25, 2017. will be speaking at CX17, a Genesys-sponsored event that includes four days keynotes, breakouts sessions, networking events, and opportunities to talk with product experts, peers and thought leaders in the customer experience industry. Other Events: May 25, 2017. CX17, Indianapolis, IN.

Events 40

Events Seminar 2017 Contact Center 40

Gainsight

JANUARY 4, 2023

Every year Gainsight loves to give our customers and community a roundup of our best resources, including events, webinars, articles, ebooks, and more. You can also join our community or find out about our events , webinars, articles, and ebooks in our Resource Library.

2023 52

2023 Customer Success Webinar Healthcare 52

Gainsight

JANUARY 6, 2023

This list is filled with the help you need to deliver the ultimate product experience for your customers. You can also subscribe to our email newsletter to be the first to get our insights on product experience strategies and access to events, webinars, articles, ebooks, and more! We have more information in our Resource Library.

2023 52

2023 Roadmap Webinar Metrics 52

Kustomer

JULY 24, 2020

Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences. Here is our curated list of must-attend events. This is still an in-person event. Date : July 28, 2020.

Events 52

Events 2020 Workshop Roadmap 52

SurveySparrow

JULY 11, 2021

Wondering what post-event survey questions you can ask your event attendees? Looking for opportunities to plan and improve future events with surveys? Post-event surveys are invaluable in that they help reveal the key insights you need to enhance the performance of an event. What is a Post-Event Survey?

Events 52

Events E-support Measurement Feedback 52

InMoment XI

APRIL 25, 2024

By creating educational content such as the ones listed above, you prove that you are buying into that partnership. Softwares such as these can reduce the hassle of manually managing listings and reputation management for financial services organizations.

Financial 260

Financial Management 2024 Banking 260

Kerry Bodine

JULY 21, 2020

While some in-person customer experience conferences in parts of the world less affected by the pandemic seem to be moving forward for fall 2020, there’s no clear indication of when the global events industry will get back to some kind of new normal. Use this list of online CX events to get started — no matter where you are in the world!

Definition 71

Definition Events Customer Experience Webinar 71

CSM Magazine

MAY 31, 2022

The events industry was one of the most affected business segments during the last two years. However, as the restrictions went away and people could finally reunite, life became busier for the event planners who managed to stay active. What type of events do you usually plan? Increase Your Potential. Offer Variety.

Events 52

Events Measurement Customers Communication 52

ProProfs Chat

APRIL 17, 2020

Businesses big and small are leveraging the power of holding live events to maximize brand value, drive revenue, and improve customer experience. Here’s what the numbers say: 80% of the businesses believe that live events are necessary to get a competitive edge, according to the latest report by Endless events. .

Events 83

Events Insights Seminar NPS 83

Beyond Philosophy

FEBRUARY 20, 2021

We talk to Pine about how the pandemic changed in-person events, trade shows, and conferences for the better and what we can learn from going virtual. Starting in March 2020, Pine watched as all the events he had booked canceled. It turns out, virtual events, for the interested attendee, could be excellent resources for information.

Events 78

Events Sports Books Consulting 78

InMoment XI

DECEMBER 27, 2021

This is exactly what we discussed at a recent event with InMoment client Julie (JB) Booth , Head of UX/CX at Columbia Sportswear. If you were to select a broad topic such as “the digital customer experience,” it would be hard to create a thorough list. Step #3: List Out Assumptions. Step #2: Give Your Team Permission to Assume.

Customer Experience 529

Customer Experience Webinar Customers Events 529

Gainsight

JANUARY 4, 2021

Bookmark this list and get through it bit by bit. Before you know it, you’ll have sped through this list! Subscribe to our email newsletter , and you’ll be the first to get our insights on Customer Success strategies, access to events, webinars, articles, ebooks, and more.

2021 111

2021 Customer Success Webinar Multi-Channel 111

Gainsight

APRIL 21, 2022

As the category creator of customer success and the definitive thought leader, this list is filled with the help you need to deliver the ultimate Product Experience for your customers. The post The Ultimate List of Product Experience Resources for 2022 appeared first on Gainsight Software.

2022 52

2022 Government Magazine 2021 52

InMoment XI

FEBRUARY 5, 2024

Businesses can claim their Google My Business listing, which allows them to manage and respond to reviews. This program benefits both parties as the business gets added social proof with the reviews and pictures or videos while the customers get rewarded with different items, events or promotions from Google. References Luisa Zhou.

2024 260

2024 Competitive Advantage Consumers Feedback 260

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Pivot…Pivot…Pivaat! February 28 – a day I remember well.

Events 88

Events Demo Hotels Connections 88

Kerry Bodine

JUNE 20, 2015

I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. Am I missing an upcoming event? Event Producers. Please let me know ! August 13, 2015.

Events 97

Events 2015 2016 CEM 97

Oracle

SEPTEMBER 23, 2020

Growing your email list is a challenge. Email list churn makes that challenge even harder. That’s because you have to replace every subscriber who unsubscribes, reports your emails as spam, or becomes chronically inactive just to keep your list size steady, much less grow it. It’s like walking up a down escalator.

Social Media 49

Social Media Marketing Consulting Events 49

Oracle

DECEMBER 10, 2019

Dates for the 2020 CX Impact Awards event not yet released. 2020 list forthcoming. Winners will be announced during the B2B Marketing Exchange event on February 24th, 2020. Award Ceremony on June 2, 2020 at the 2020 Women in IT Asia Awards event. Dates for the 2020 Bucharest event not yet released.

Events 40

Events 2020 Customer Experience 2019 40

TechSee

AUGUST 14, 2023

TechSee’s Annual Influencer List For a second year, everyone at TechSee is proud and excited to share our annual list of influential leaders in the space of digital customer service. A lot of new faces, a few familiar names from last year’s list, and a lot of inspiration for the industry. Follow on LinkedIn

2023 207

2023 Customer Service Contact Center Customer Centricity 207

CSM Magazine

SEPTEMBER 18, 2019

‘Uberization’ is now listed in the Cambridge dictionary. Localz believe this is the first event focused on how Uber is impacting service communication. This Uberization effect has come to all services; where the customer comes first and real-time messaging is key.

Events 74

Events 2019 Retail Communication 74

CSM Magazine

APRIL 7, 2021

Whether you are running virtual team meetings, high-level management boardroom conferences, webinars and online summits, or, simply creating a virtual team-building to keep your team engaged and interactive, you will need to get everything fully organized in order to run the event. The next thing to look at is your platform for your event.

Events 52

Events Webinar Interaction Document 52

Gainsight

JANUARY 18, 2021

This list will help you learn everything you need to know to deliver the ultimate Product Experience for your customers — from utilizing product analytics and product adoption strategies to career advice for Product Management professionals. . Using Gainsight’s PX Analytics To Make Data-Driven Decisions and Qualify Event Leads.

2021 52

2021 Webinar 2020 Blog 52

Optimove

OCTOBER 8, 2020

One that does not occur as a result of an event taken by a specific customer. Some marketers solve this by manually creating a list of customers who visited the product while it was out of stock and then targeting them with a “back in stock” message once inventory is replenished. Universal Events.

Events 52

Events Marketing Loyalty Programs Reference 52

BirdEye

NOVEMBER 16, 2023

We understand that the last thing you need while running your real estate business is another overwhelming list of complex lead-generation tactics that confuse rather than empower you. Get listed on top real estate review sites 10. Facilitate speed networking events 18. Curate sustainable office space design events 25.

Social Media 111

Social Media Seminar Events Consulting 111

ProProfs Chat

APRIL 19, 2019

Millennials love events; I love events; more importantly, companies should also love events. Create an event that people genuinely enjoy and remember, and you’ve got yourself a customer base that is both loyal and enthusiastic about being an advocate. But like every coin has two sides, so does hosting an event.

Events 74

Events Social Media Advertising Sales 74

SurveySparrow

JANUARY 21, 2023

Have you participated in school sport events? Tell us your current personal bests in various events. The post 75+ Sports Survey Questions For All Purposes & Events appeared first on SurveySparrow. Do you consider yourself good at any sport? In a week, how often do you play any sport? What do you look for in a great coach?

Sports 52

Sports Events Entertainment E-support 52

Kerry Bodine

JANUARY 4, 2017

I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. Am I missing an upcoming event? Event Producers. Please let me know ! New York City.

Events 48

Events CEM 2017 Chief Customer Officer 48

SurveySparrow

JUNE 24, 2021

So, in the list of cool survey ideas, this one is all about taking new product ideas from your customers and target group. Post-Event Surveys – Used by event organizers to measure how successful their recent event was based on the collected attendee feedback. And we’ve seen that happening for our clients. #3

2021 52

2021 Net Promoter Score Feedback Customer Satisfaction 52

BlueOcean

OCTOBER 17, 2023

ESG is a critical element to building a more sustainable business that can adapt to industry regulatory and market shifts, such as the evolution of technology, climate change, social equity, diversity and inclusion, and black swan events like COVID-19. Look for groupings of clients that are similar to your own business.

Government 177

Government 2004 Automotive Customer Care 177

ReviewTrackers

OCTOBER 12, 2018

The information you provide to Google plays a key role in determining your search engine performance and visibility, which is why it’s important to edit a Google business listing to make sure everything is correct. Accurate listings are important because it can impact consumer behavior and purchase decisions.

Information 62

Information Events Consumers Connections 62

Kerry Bodine

JANUARY 13, 2016

I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. Am I missing an upcoming event? Event Producers. Please let me know ! Berkeley, CA.

Events 48

Events CEM 2016 Customer Experience Professionals 48

Oracle

OCTOBER 24, 2019

At some point it happens to all of us – you find out about an event that you’d love to attend but you didn’t hear about it in time and now it’s sold out. Well, the good news is that missing out on upcoming events can now be a thing of the past. Mobile apps dedicated to events. Local email lists.

Events 42

Events Technology Sports Social Media 42