NetBase

MARCH 6, 2020

Our highly anticipated World Tour continued in Amsterdam and Washington D.C. About These World Tour Events. London World Tour Speakers Demand Attention. The post NetBase Quid World Tour: Amsterdam, D.C., on 3/3; Berlin on 3/4; and in London and Denver on 3/5! Here’s why! We hope to see you at one soon.

Seminar 60

Seminar Social Media Events Insights 60

NetBase

FEBRUARY 3, 2020

Our World Tour seminar series is off and running, and we’re excited to share a bit about it – and invite you to join us at an upcoming complementary session. The NetBase Quid World Tour is just getting started, so check out where we’re headed and set aside time to connect. Odds are, there’s one near you! We hope to see you soon!

Seminar 64

Seminar Social Media Events Consumers 64

InMoment XI

JANUARY 17, 2024

This is provided, for example, by the receptionist at the front desk checking in hotel guests upon arrival; the tour operator explaining the historical or cultural significance of landmarks in a local area; or the sommelier giving detailed advice about which wines pair best with which dishes.

Guest Experience 260

Guest Experience Hospitality Hotels Travel 260

Myra Golden

JULY 7, 2016

We took a tram up to the top of Mount Sandia, we toured Sedona, went off road in a Jeep to hike the White Mesas; we visited a museum, spent a full day at the Grand Canyon and we had some amazing food. Out of all of our experiences out west, my single favorite experience was the White Mesa Jeep Tour with New Mexico Jeep Tours.

Customer Experience 45

Customer Experience Travel Definition Engagement 45

Myra Golden

JULY 7, 2016

We took a tram up to the top of Mount Sandia, we toured Sedona, went off road in a Jeep to hike the White Mesas; we visited a museum, spent a full day at the Grand Canyon and we had some amazing food. Out of all of our experiences out west, my single favorite experience was the White Mesa Jeep Tour with New Mexico Jeep Tours.

Customer Experience 45

Customer Experience Travel Definition Engagement 45

CX Accelerator

JANUARY 11, 2021

Erica Mancuso , Director of Offer Management at nThrive adds, "I was so inspired after reading “Delivering Happiness” 7 or so years ago that I booked the Zappos tour on my next trip to Vegas. While on the tour, Tony was entering the office. He walked right past our tour group, said hi, then sat down at his cube.

Books 266

Books Return on Investment Magazine Culture 266

CSM Magazine

APRIL 11, 2024

To effectively use video in your real estate marketing efforts, consider the following: Showcase property features : Highlight critical aspects of the property through engaging video tours. Provide virtual tours : Virtual walkthroughs give viewers a realistic sense of the property.

Social Media 52

Social Media Document Transportation Communication 52

Up Your Service

FEBRUARY 24, 2019

I am traveling soon to Sydney Australia for the Salesforce World Tour 2019. Whether you come to World Tour in Sydney , or follow me there online, I look forward to bringing you more about the breakthroughs and best practices that are making our world of service better every day. I look forward to seeing you there.

2019 40

2019 B2C Travel B2B 40

Talkdesk

MAY 23, 2019

Martin’s the founder of Brainfood Consulting and in a couple of weeks, Martin is going to be on the CX tour in London! Martin, I’m so glad that you could have this conversation with me today. .”

Contact Center 44

Contact Center Definition Consulting Brands 44

CX Accelerator

JANUARY 11, 2021

Erica Mancuso , Director of Offer Management at nThrive adds, "I was so inspired after reading “Delivering Happiness” 7 or so years ago that I booked the Zappos tour on my next trip to Vegas. While on the tour, Tony was entering the office. He walked right past our tour group, said hi, then sat down at his cube.

Books 182

Books Return on Investment Magazine Culture 182

Service Untitled

OCTOBER 11, 2011

Zappos is a company we’ve talked about a lot on Service Untitled (including an interview with the founder and CEO Tony Hsieh ), so earlier this week when I was in Las Vegas for the first time, I made sure I got a tour of the Zappos.com Headquarters in nearby Henderson, Nevada. The tour was really interesting.

Call Center 48

Call Center Loyalty Customer Service Information 48

BirdEye

MARCH 29, 2024

Use Facebook’s live video feature to conduct virtual tours of your listings or to host Q&A sessions about the real estate market. Virtual tours and live viewings Social media enables agents to conduct live property tours or share pre-recorded virtual tours.

Social Media 59

Social Media Sales Advertising Connections 59

ShepHyken

AUGUST 28, 2023

5 Customer Experience Lessons You Can Learn From the Eras Tour by Brittany Hodak (Brittany Hodak) Beyond the spectacle of the show-stopping performances, the unique celebrations, and the staggering economic impact, the Eras Tour is a testament to Taylor’s fan-centric philosophy and serves as a masterclass in customer experience.

2023 62

2023 Article Customer Service Magazine 62

Gainsight

AUGUST 2, 2022

The grueling 21 stages of the Tour de France are not unlike the digital transformation efforts being undertaken in the financial services industry today. . One of the most notable team tactics employed by the peloton during the Tour de France may serve as inspiration here. So, what is to be done? The same matters for the customers.

Customer Expectations 64

Customer Expectations Customer Experience Financial Customers 64

InnerTrends

MAY 25, 2022

Creating an onboarding tour is not a set-and-forget task. Use data-backed insights to continuously iterate and improve.

Insights 92

Insights 92

Experience Investigators by 360Connext

APRIL 6, 2015

It all started with a bus tour, given by our smart and funny guide Brooke, and we learned fun facts as we looked at the exhibits. I always love to learn, and this tour was full of interesting information –. The tour ended with a great talk given by their Chief Marketing Officer, Ted Molter. Rebranding for a better experience.

Customer Experience 270

Customer Experience Customer Experience Professionals 2015 Roadmap 270

BirdEye

NOVEMBER 30, 2023

Travelers are increasingly seeking off-beat destinations with guided tours. Some video marketing ideas that travel businesses can leverage are: Video itinerary of popular tour packages. Instagram Reels and YouTube Shorts for launching new discounts or tour packages. Offer exclusive tour packages and improve customer delight.

Travel 110

Travel Marketing Social Media Hotels 110

Team Support

APRIL 12, 2024

Take a product tour or book a demo with us today. Take a product tour or book a demo with us today. Interested in learning more about TeamSupport’s premier customer support solution designed to make agents’ lives easier?

Demo 52

Demo 2023 Books Technology 52

Experience Investigators by 360Connext

AUGUST 11, 2015

A few weeks ago, I had the privilege of being invited to an event sponsored by Freshdesk as part of their Customer Happiness Tour. The intimate event was a chance to get to know customer experience leaders from brands in the Chicago area, as well as hear speakers from Zappos and Judson University. Happy to […].

Events 223

Events Consulting Customers Brands 223

ChurnZero

APRIL 1, 2024

Whether it is through product tours, onboarding plans, customer nurtures, or more face time with their CSMs – the more people getting value the better. 2: Increase product adoption. Customer success teams play a strategic role in driving product adoption. End users can be your biggest champions and often change jobs for promotions.

B2B 92

B2B Reference Customer Success Customers 92

Kustomer

MAY 15, 2023

Take the Tour For questions or general inquiries, please contact press@kustomer.com. With gratitude, Brad Birnbaum CEO and Co-Founder Meet Kustomer. The Ultimate CX Solution. For Your Business Boost customer loyalty, retention and generate repeat sales with the Kustomer CRM.

Innovation 111

Innovation Communication Loyalty Technology 111

CSM Magazine

JULY 22, 2022

88% of people read reviews before touring an apartment, but 33% of properties did not receive a single review in the past 12 months. Property managers must use sentiment feedback to make improvements, as 55% of potential renters will not consider touring an apartment unless it has a rating of 4 stars or higher.

2022 111

2022 Management Feedback 2021 111

Team Support

APRIL 23, 2024

Take a product tour or book a demo with us today. This advanced technology streamlines support operations, fosters collaboration, and delivers personalized experiences for customers, leading to higher rates of satisfaction.

Technology 52

Technology Social Media Customer Satisfaction Innovation 52

COPC

NOVEMBER 15, 2023

Offer a Tour Showing new hires around the office in person or virtually helps make the new job “real” and is a genuinely welcoming gesture. Even new remote-work environments can benefit by adapting to show tours of offices and retail spaces or seeing their onboarding partners set up at home.

Call Center 95

Call Center Contact Center Engagement Communication 95

Bill Quiseng

MARCH 26, 2022

Mr. Marriott came through on a tour of the property. Since The Henry was a franchise, he did not have to do that during his two-day tour as there are many Marriott-managed properties in Detroit. But what I remember was that on our tour of the property, he made it a point to acknowledge every associate as he had done in Maui.

Hospitality 78

Hospitality Hotels Leadership Management 78

Optimove

SEPTEMBER 5, 2019

Fill in your details to watch a four-minute product tour video. The post Product Tour appeared first on Optimove. Discover Optimove. Want to see Optimove in action? Learn about what makes Optimove unique, and see it in action!

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BlueOcean

OCTOBER 17, 2019

On the tour, it became clear that the culture/facilities of one of those two vendors was simply not a fit for their brand. Had they toured first , they would likely have eliminated that vendor at the beginning of their process, possibly allowing another, better suited, bidder into the process.

Contact Center 149

Contact Center Consulting Culture Reference 149

Team Support

DECEMBER 8, 2023

Take a tour of TeamSupport or schedule a time to talk with us today. For example, custom fields can help you structure your support and route requests in a way that works best for your customers and your team. Ready to Explore Your Best Options?

Omnichannel 105

Omnichannel Social Media Customer Satisfaction Customer Centricity 105

Russel Lolacher

DECEMBER 4, 2019

Paul and Clarissa took a well enjoyed wine tour. The only materials for travelling the wineries and wine tour company provided were a few bags and some well worn cardboard boxes. This clinched it for the couple on deciding whether to do a wine tour or not. It was a nice moment before they boarded the plane.

Travel 72

Travel Airlines Transportation Tourism 72

BirdEye

NOVEMBER 21, 2023

From leveraging modern approaches like virtual tours to mastering collaborative content creation, this article guides you through strategic steps designed to innovate, captivate, and elevate your marketing game. Technology aids in 3D modeling, virtual reality tours, and project management. Tailor your content to your specific audience.

Marketing 111

Marketing Social Media Advertising Workshop 111

Customer Bliss

JANUARY 17, 2017

Study tour: This was really cool. Jason and his team created a study tour for leaders within Volkswagen and dealers across the network. So, they don’t always understand why a new executive role has been created to focus on the customer. Defining it and focusing on it is key. Keynote speakers. Ritz-Carlton leadership training.

Customer Experience 0

Customer Experience Leadership 2015 Government 0

Totango

JUNE 21, 2023

Help users navigate complex workflows, resulting in quicker product proficiency and customer satisfaction.

Communication 83

Communication Customer Success Customer Journey Webinar 83

BlueOcean

MAY 29, 2019

For example, if during a tour, you’re “treated” to a sneak peek into a highly secure area, beware. We get it – touring multiple contact centers can be cost- or time-prohibitive on the front end. Observe how careful your hosts are with you on site. Chances are, other visitors (your competitors perhaps?) Ease of travel.

Contact Center 185

Contact Center Culture Brands Metrics 185

Optimove

NOVEMBER 25, 2018

One of our gurus would be happy to give you a personal tour of Optimove. The post Product Tour appeared first on Optimove. But most of all, we are thrilled with the outstanding results Optimove is generating for our business.”. Want to dive deeper? REQUEST DEMO. contact-form-7]. Connect with us. Copyright © 2018, Mobius Solutions.

2018 52

2018 Demo Customer Centricity Customer Retention 52

BlueOcean

AUGUST 26, 2019

Features include video tours, employee stories, interview tips, and interactive visuals of some common Blue Ocean career paths. The new Resource Center provides easy access to valuable information and insights – and many articles feature an audio or video component for easier consumption of the content.

Customer Experience 136

Customer Experience Customer Care Interaction Innovation 136

Lithium

JANUARY 10, 2023

Take a tour of our Accelerated Community Management solution. Using AI to help customers better utilize social channels to get what they want. Guiding bots to be partners on our journey to create. Check out these Khoros resources for more information. The High Cost of Low Agent Retention + NEW AUDIBLE VERSION.

User Experience 52

User Experience Presentation Customer Engagement Technology 52

CSM Magazine

MARCH 26, 2024

Guided Tours and Tutorials: Develop clear guidance systems within the software, such as interactive tutorials or walkthroughs that effortlessly introduce users to the main features of the application. Seamless Onboarding A customer’s first interaction with your software can set the tone for their ongoing engagement.

Customer Experience 52

Customer Experience Feedback Customers Insights 52