How to Write a “Relentless” Customer Service Culture Plan
CSM Magazine
OCTOBER 5, 2022
They fail to realize the strategic opportunity on how to use superior service as a vehicle to build market share and market dominance. When Scott left in January 2009 the stock value was less than when he started as CEO. He built his company to become the most trusted and well-liked brand. No one can challenge them.
Let's personalize your content