Quadient

JULY 18, 2022

Two examples of recent technology partnerships include: BlueRush is a fast-growing, SaaS company that provides personalized, interactive video software that simplifies complex information through visual storytelling. Product line category. BlueRush won Quadient’s Technology of the Year award. Alban holds a B.S Customer Communications.

Communication 52

Communication 2025 2022 Social Media 52

Oracle

JANUARY 22, 2020

Quibi isn’t just innovating on storytelling. Quibi could be the cutting edge in how storytelling and content consumption evolves and may impact how brands target content marketing and ads in the years ahead. In fact, The Verge dubbed CES 2020 “the land of the concept.”

2020 54

2020 Retail Entertainment Innovation 54

CX Journey

NOVEMBER 25, 2014

category''?s Category is King : To engage those smarter, high-expectation consumers, brands need to be smarter about their own category-specific emotional values that they can leverage and own. Non-Fiction Storytelling : The stories brands tell must reflect real brand values and category realities and meet consumers''?

2015 68

2015 Brands 2014 Retail 68

ShepHyken

JANUARY 31, 2022

The hot topics are personalization, omnichannel, and content marketing (storytelling). My Comment: This article falls into the category of attitude versus skill. My Comment: Every company, from the smallest to the largest companies, should be looking at their digital customer experience. by Sam Bradley.

2022 65

2022 Article Customer Service Contact Center 65

Alida

NOVEMBER 23, 2018

We encouraged storytelling, peer-to-peer networking and the sharing of insights and ideas. This includes three core categories: Attract, Please and Grow. Vision Critical recently hosted an Agile CX lunch event in the city of Melbourne. Attract’ relates to brand awareness, equity and interest in the solutions.

Brands 113

Brands Banking Metrics Insights 113

One Millimeter Mindset

DECEMBER 27, 2018

My little post ended up placing fourth out of thirteen entries in the 2018 Customer Experience Update MVP Awards in the category of Organizational Alignment and Company Culture. Far too often, our professional labels create even larger barriers to profitable collaboration than already exist in our workplaces. Subscribe to my blog.

Presentation 59

Presentation 2018 Blog Customer Experience 59

Oracle

MARCH 16, 2021

More importantly, focus on those metrics that will best support your entry and align with your chosen category. Approach your Markie submission with a storyteller’s mentality. Think numbers, percentages, or dollars. As much as possible, provide convincing before and after data. Go beyond listing challenges and achievements.

Advertising 66

Advertising 2021 Metrics 2019 66

Beyond Philosophy

OCTOBER 12, 2016

As winners of the Cannes Lions Innovation Category with Data Storytelling, they created The Emotional Trailer : The team condensed each of the foreign films into the emotions well-respected critics reported feeling, using smartwatches and a smartphone app over the two- hour film to a trailer length simulation of emotions.

2002 167

2002 2016 Books Consulting 167

Qualtrics

FEBRUARY 20, 2019

They’re filled with ideas about brand storytelling, identity, disruption, and thought leadership. Miller uses the seven elements of powerful storytelling to help businesses clarify their message, connect with customers, and articulate their competitive advantage. Hall co-founded Influence & Co., Purchase on Amazon here.

Books 46

Books Brands Marketing Competitive Advantage 46

BirdEye

MARCH 29, 2024

Leverage storytelling Instead of just listing property features, tell a story about each property. Storytelling can create an emotional connection and make listings more memorable. Setting clear objectives will guide your content and activities on social media. Share anecdotes or highlight unique aspects that make a property special.

Social Media 59

Social Media Sales Advertising Connections 59

C Space

OCTOBER 8, 2021

Judging this category was Estrella Lopez Brea who said: “Great example of ability to quickly understand the challenge, to pivot quickly and provide an offer that’s relevant for the new context. Logitech pivoted as Covid disrupted learning according to consumer requirements. C Space is a part of the Interbrand Group.

Financial 69

Financial Banking Customer Centricity Workshop 69

ShepHyken

APRIL 8, 2022

Develop better listeners and encourage storytelling . Underlying its digital strategy is a push to personalize M&S’s digital shopping experience for M&S customers across two of its largest online categories, clothing, and home, with the help of Adobe Analytics and Adobe Target. . Retail CX Strategy’s .

Retail 75

Retail Customer Experience Contact Center Omnichannel 75

NetBase

SEPTEMBER 17, 2018

We’ll take you to the next level with master classes in emotion-driven customer experience strategies, surfacing unmet needs using category and competitive analysis , and monetizing your analytics through better measurement and governance. At our NY conference we’ll hear from: GoDaddy – Connect Your Tribe Through Storytelling.

Social Media 43

Social Media 2017 Government Insights 43

Quadient

OCTOBER 22, 2021

She's an adept storyteller on a mission to live a great story of her own. Product line category. Andrea is a seasoned communications professional with expertise in content strategy, production and marketing, public policy and relations, multimedia creative strategy and creation, and brand development. . Experience. Featured Image.

Document 52

Document 2021 E-support Banking 52

Quadient

OCTOBER 22, 2021

She's an adept storyteller on a mission to live a great story of her own. Product line category. Andrea is a seasoned communications professional with expertise in content strategy, production and marketing, public policy and relations, multimedia creative strategy and creation, and brand development. . Customer Experience. Experience.

2021 52

2021 E-support Customer Journey Mapping Social Media 52

NetBase

AUGUST 16, 2019

Presenting Insights & Driving Action: Storytelling and Dashboard Templates. Customer Driven Innovation: Surface Unmet Needs Using Category and Competitive Analyses. And Master Class trainings take a deep dive into: Campaign Content Strategy: Deeper Insights to Connect Emotionally with Your Target Audience.

Social Media 62

Social Media 2019 Multi-Channel Innovation 62

Thematic

SEPTEMBER 6, 2023

A taxonomy is essentially a list of categories (or themes) that the data can be classified into. Getting buy-in for change from stakeholders with storytelling You are now comfortable with the robustness of your AI-driven insights. A taxonomy is a list of categories used to classify data. moments appear.

Insights 71

Insights Feedback Presentation Customer Experience 71

BirdEye

AUGUST 16, 2023

They know how to work magic and use Instagram as a persuasive storytelling medium. Moreover, ensure the relevance of these hashtags to your post For example, if you’re posting about fish tanks, add hashtags related to the category, such as common varieties of fish for the tank, aquarium size, caring for your fish, and so on.

2023 52

2023 Social Media Entertainment Demo 52

Natalie Petouhof

MARCH 15, 2016

Mobile intranet enhancements: The latest update to Jive Daily encourages visual storytelling by allowing users to take or add a photo from their mobile devices and share it directly into their community. Other features added in today’s Jive Daily release include the ability to mention places and create documents.

Healthcare 40

Healthcare ROI Events Document 40

NetBase

OCTOBER 29, 2018

Connect Your Tribe Through Storytelling. Shannon Truax , VP, Brand Social GoDaddy knows the value of storytelling – and she shared it with everyone present. Scott Cohen leading the Introductory Class: Tips & Tricks for Analysis: Analytics Capabilities that Connect Social Insights with Organizational Goals.

Brands 60

Brands Social Media Events Presentation 60

Lumoa

JANUARY 19, 2023

Before we get to the different categories of tools you might consider, be aware that there are solutions that aim to cover the full spectrum of needs of a customer experience department. As statistics and data can become dull over time, more and more businesses are turning to storytelling to improve employee engagement.

Customer Experience 94

Customer Experience Net Promoter Score Metrics NPS 94

C3Centricity

JUNE 28, 2018

CEO Mark Schneider said of the sale: “This move allows Nestlé to invest and innovate across a range of categories where we see strong future growth and hold leadership positions, such as pet care, bottled water, coffee, frozen meals and infant nutrition”. Category size, shares. How about a storytelling scientist?). 2 designer.

Marketing 59

Marketing Brands Information ROI 59

NetBase

DECEMBER 3, 2018

The reasons why alternative options have been so successful disrupting the category are myriad, supported in no small part by the changing demographic craving these accommodations. Delighting and then harnessing influencers on that wonderfully visual storytelling site can make for viral moments. New Traveler Demographic.

Hotels 45

Hotels Travel Tourism Social Media 45

BirdEye

NOVEMBER 8, 2023

It provides user reviews, ratings, and comparisons of software solutions across various industries and categories. Craigslist Craigslist is an online classifieds platform with various categories for selling items and services locally. Capterra Capterra is another B2B reviewing website specializing in software reviews.

Travel 59

Travel Hotels Social Media Healthcare 59

C3Centricity

JUNE 28, 2018

CEO Mark Schneider said of the sale: “This move allows Nestlé to invest and innovate across a range of categories where we see strong future growth and hold leadership positions, such as pet care, bottled water, coffee, frozen meals and infant nutrition”. Category size, shares. How about a storytelling scientist?). 2 designer.

Marketing 54

Marketing Brands Information ROI 54

NetBase

JUNE 28, 2019

Presenting Insights & Driving Action: Storytelling and Dashboard Templates. Customer Driven Innovation: Surface Unmet Needs Using Category and Competitive Analyses. And the Master Class sessions challenged participants with: Campaign Content Strategy: Deeper Insights to Connect Emotionally with Your Target Audience.

Social Media 49

Social Media Insights ROI Presentation 49

Qualtrics

NOVEMBER 18, 2020

To communicate effectively, designers rely on visuals and storytelling. This category is most applicable to areas of your product that are very task-focused, such as search or create workflows. How FullStory facilitates storytelling for UX designers. How to link user experience design to business impact.

User Experience 26

User Experience Net Promoter Score E-support Measurement 26

Confirmit

JANUARY 27, 2020

And Direction helps us understand the internal consistency of a particular category of data (for example a set of focus groups) in relation to the overall consistency of all categories of evidence – the secondary, qualitative, quantitative and data analytics sources. Effectively this creates a fuzzy logic system.

Insights 52

Insights Social Media Customer Insights Books 52

C3Centricity

APRIL 2, 2018

Storytelling. For a truly customer-centric organisation these may include: Market and category shares. Insights 2020 by Kantar-Vermeer spoke about the need for researchers to have five critical capabilities : Research & analytics mastery. Business acumen. Creative solution thinking. Direction setting. Customer profiles.

Marketing 70

Marketing ROI Insights Social Media 70

SurveySparrow

JANUARY 4, 2024

In this blog, we will look into four categories of charts. Vertical Bar Chart A vertical bar chart visualizes data using vertical bars, each corresponding to different categories or groups. This type of chart is particularly effective in comparing values across distinct categories. What a coincidence! Where Can It Be Used?

Insights 52

Insights Roadmap Sales Information 52

SuiteCX

NOVEMBER 3, 2015

Customer-‐centric diagnostics, touch inventories, journey maps, customer storytelling and precision markeAng are all components of this groundbreaking soTware. Six Steps to Best-‐In-‐Class Customer Experience Crea?ng ng and Execu?ng you will have a long list of required improvements.

Customer Experience 40

Customer Experience 2015 2014 Multi-Channel 40

C Space

SEPTEMBER 11, 2019

last year, brand tracking agency, Catalina, reported that 90 of the top 100 CPG brands lost market share and that combined dollar sales volume was also down — despite sales growth in every major category in which they compete. Kate Tellers, The Moth: Principles of Great Storytelling. In the U.S.

Brands 40

Brands Competitive Advantage Customer Centricity 2005 40

BirdEye

DECEMBER 30, 2023

They also have access to exclusive tools such as Professional Home, Professional Category, Profile Spotlights, X Shopping, X Ads, Quick Promote, etc. Content marketing and brand storytelling: Every brand has a story, and Twitter is a great stage to tell it. Step 5: Select a category to display on your professional Twitter profile.

Social Media 111

Social Media Advertising E Commerce Tourism 111

ChurnZero

JULY 9, 2020

Great excitement is palpable and infectious, which makes for compelling storytelling and inspiring soundbites. At ChurnZero, aside from a customer’s overall health score, we collectively consider several criteria, including: Attitude – is the customer excited about your partnership? Demonstrated ROI – does the customer have proven results?

Marketing 64

Marketing Webinar Reference Events 64

ProProfs Chat

APRIL 24, 2020

Storytelling is an especially powerful engagement trigger if you use it to talk about the ways your products or services helped someone overcome their issues and fulfill their needs. Then divide them into categories. Nothing can motivate your customers to engage with you and trust you like sharing your story with them.

Customer Service 82

Customer Service Social Media Customers Communication 82

One Millimeter Mindset

MARCH 11, 2021

Are your skills skewed under 1 or 2 categories? Are there categories where you have earned no certifications? She leverages Voice of the Customer and storytelling to translate across communication and collaboration disconnects impacting successful business outcomes across people and professional disciplines.

2025 106

2025 Leadership Roadmap Consulting 106

BirdEye

MARCH 3, 2023

They use their Facebook Business Page for storytelling because they understand that everyone loves a great story. Add your business name, category, and a description. Enter a ‘Page name’ and ‘Category.’ For bigger companies, the platform helps maintain and reinforce already established brand performance.

Social Media 98

Social Media 2027 2021 Advertising 98