Customer experience improvement program: 2017 assets
Customer Bliss
DECEMBER 1, 2016
Customer experience recipes: Sometimes, your boss is on top of you about a customer experience improvement program plan — and he/she needs it now. One of my big goals in 2016 was to launch a podcast — and, with the help of my team, I did it. Each one is about 25-32 minutes, and all of them are with experienced CCOs.
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