InMoment XI

MAY 24, 2022

The InMoment Team is so excited for this year’s event, which will be in-person for the first time since the pandemic hit—and we know that this is an incredible opportunity for anyone, whether you’re just starting out on your CX journey or you’re ready to shake things up. 6 Reasons to Attend APAC’s Next CX Event, XI Forum Sydney.

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2022 Events Entertainment Leadership 493

Lumoa

JULY 17, 2022

Lumoa Product News for July 2022 We now offer feedback translation to German! The post Product News – July 2022 appeared first on Lumoa. By default, when a feedback gets summited to Lumoa, we translate it into English, then look at it’s sentiment, etc. This is really beneficial for German focused customers! Thanks for reading!

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2022 Hotels Events Feedback 83

SAP Customer Experience

MARCH 28, 2023

Last 2 weeks, we hosted a highly successful partner event to celebrate the launch of SAP Sales and Service Cloud v2 by our Product Management Team. The event was held in three locations – Hudson Yard, Palo, and Downers Grove – and was attended by 19 partners eager to learn.

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Events Sales Management Customer Experience 75

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds.

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Customer Retention Customer Success Events Customer Journey 92

Kustomer

JULY 24, 2020

Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences. Here is our curated list of must-attend events. This is still an in-person event. Date : July 28, 2020.

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Events 2020 Workshop Roadmap 52

Lithium

JULY 13, 2022

Combining omnichannel agent desktops and robust conversational AI, Khoros customers have found higher agent productivity, satisfaction, and most importantly, higher business outcomes. The 2022 Forrester Customer Experience event confirmed what Khoros has been developing and strategizing on for years. The Bottom Line.

Events 52

Events 2022 Social Media Contact Center 52

CSM Magazine

FEBRUARY 8, 2022

Event-led Engagement Platform, Airmeet , raises $35M USD Series B from Prosus Ventures, Sistema, Sequoia Capital India, RingCentral Ventures, and others. Event-led engagement platform Airmeet , today announced that it has raised $35M USD in Series B funding. commented Sumit Jain, Senior Partner at Sistema Asia Fund. .

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Events Engagement Multi-Channel Webinar 52

SurveySparrow

JULY 11, 2021

Wondering what post-event survey questions you can ask your event attendees? Looking for opportunities to plan and improve future events with surveys? Post-event surveys are invaluable in that they help reveal the key insights you need to enhance the performance of an event. What is a Post-Event Survey?

Events 52

Events E-support Measurement Feedback 52

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Pivot…Pivot…Pivaat! February 28 – a day I remember well.

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Events Demo Hotels Connections 88

Bold360

MARCH 12, 2020

CXNext 2020 on May 12 is a 100% virtual event, and it’s FREE. When you attend a virtual event like CXNext 2020 , you skip those long airport security lines, the mind-numbing waits for boarding and landing, not to mention awkward chats with Uber drivers. Here are five great reasons to attend virtual events: 1. Register here.

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Events 2020 Travel Blog 52

Lumoa

SEPTEMBER 2, 2022

Lumoa offers a way to close the loop with your customers by using the Events page. The post Product News – August 2022 appeared first on Lumoa. See which feedback has been assigned to team members. Now, we have added the User Avatar on feedback that has been assigned.

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2022 Demo Feedback Customer Voice 83

InMoment XI

JANUARY 19, 2024

Unlike descriptive analytics, which focuses on summarizing historical data, and predictive analytics, which forecasts future events, prescriptive analytics takes it a step further by suggesting the best course of action. Predictive analytics forecasts the demand for products under different price points.

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Events E Commerce Retail Insights 260

SurveySensum

JANUARY 11, 2024

It’s all about employee productivity. Why Employee Productivity Matters? Why Employee Productivity Matters? When your team is productive, they are not just working faster; they are working smarter. But boosting productivity isn’t always straightforward. Yes, you read it right. Think about it.

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Demo E-support Culture Feedback 52

GetFeedback

JULY 11, 2017

Learn how the events platform boosted agent productivity. Ticketfly uses GetFeedback to scale its support function and improve its customer experience.

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Events Customer Experience Customers 150

CSM Magazine

DECEMBER 1, 2022

Customers of health-related products—such as over-the-counter medicines, dietary supplements, nutraceuticals, medical devices, wearables, and animal health products—typically have higher expectations of manufacturers than do users of other types of consumer products. Product recall support. Proactive outreach.

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Healthcare Customer Care Document Insurance 52

Optimove

FEBRUARY 13, 2024

It pairs each individual customer with a perfect product recommendation by using flexible testing to determine what works and what doesn’t. The post Make Every Day Valentine’s Day: Make Customers Fall in Love with Relevant, Timely Product Recommendations appeared first on Optimove. For more insights, request a demo.

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Download Return on Investment Loyalty ROI 59

SurveySparrow

SEPTEMBER 4, 2020

We had recently hosted an Ask Me Anything event about creating product roadmaps which made us delve deeper into its importance. We found that you can utilize your roadmap to up your product strategy game, improve decision-making, and steer your business on the path to success! What is a product roadmap?

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Roadmap Metrics User Experience Feedback 96

Gainsight

JANUARY 6, 2023

They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve. The common thread between these three approaches is the product experience.” Product Experience . What Is Product Education?

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Oracle

APRIL 19, 2018

Looking for customer experience conference and events information for 2018 and 2019? We’ve compiled a new version of our CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. April 2018 CX Events and Conferences. Interop ITX.

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Events 2018 2019 Customer Experience 60

SurveySparrow

OCTOBER 31, 2023

Have you ever wondered how a product went from a mere idea to a tangible item in your hand? The secret behind this transformation lies in a pivotal step: product testing. It ensures that what you buy is not just a product but a promise of quality and satisfaction. So, what is product testing, and why is it so pivotal?

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Insights User Experience Innovation Feedback 52

Gainsight

OCTOBER 16, 2020

At our first-ever Pulse for Product event, we got inspired by this idea of video games, the nostalgia of 8-bit classics, the 90s (or really any year excluding 2020 – the bar is low), and leveling up (which ultimately became our theme for the event). B2B product management has always been strategic.

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2020 Events Leadership Roadmap 59

CXApp

JULY 26, 2018

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. Organizations have events all year long that attract attendees on the on-set and then craft an event that meets business initiatives and hopefully the customer experience journey. MEET REGGIE!

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Events Download Connections Technology 40

CXApp

JULY 26, 2018

WHAT: Event attendees come to your event primarily for two reasons: to learn something and to connect or network with peers. Organizations have events all year long that attract attendees on the on-set and then craft an event that meets business initiatives and hopefully the customer experience journey. MEET REGGIE!

Events 40

Events Download Connections Technology 40

Optimove

OCTOBER 8, 2020

Or that a customer who viewed a specific product without ordering it will receive an email with reviews of that product, encouraging them to come back and complete the purchase. One that does not occur as a result of an event taken by a specific customer. Universal Events. the universal event occurred).

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Events Marketing Loyalty Programs Reference 52

Gainsight

FEBRUARY 21, 2020

Are you delivering a product experience your users want or are you just going through the motions? In a world full of products offering the same results as yours, one of the best ways to stand out is through your product experience. They build a product that people want to use. Are you holding a user event?

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Roadmap Demo Feedback Engagement 89

Clarabridge

FEBRUARY 5, 2019

Events bookmark our perception of time and give us a shared cultural experience. Specific events also help keep certain businesses afloat. Many customer experiences are dictated not just by specific products, brands, companies, etc. but by the events for which those items were purchased. Product Uses.

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Events Culture Retail Consumers 40

NetBase

MARCH 25, 2020

And home goods giants like Home Depot who sources 30% of its products from China, are coming up with contingency plans to protect their company. And we can see mentions, posts and net sentiment pointing to quite a bit of love for them: Online events as a whole, are on the rise actually. And it makes sense. “By

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Events Retail Consumers Fashion 46

Gainsight

OCTOBER 7, 2022

That’s because when companies are looking to optimize the customer journey for conversion, renewal, and expansion, they achieve the best results when Customer Success and Product Development are working together. But Product typically has the hard data, derived from tracking customer actions in-product. .

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2022 Customer Journey Mapping Document Customer Journey 52

Russel Lolacher

FEBRUARY 16, 2021

The BIG Ready, hosted by the Productivityist Mike Vardy , is an annual event helping attendees to start their year, their project, their hobby, etc. There’s certainly a focus on productivity, but it’s also around the mindset you need to help a person be more productive. Where do you find people struggle the most?

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Communication Events 2022 Connections 104

ProProfs Chat

APRIL 19, 2019

Millennials love events; I love events; more importantly, companies should also love events. Take a look at any of Apple’s product launches over the last few days, they’ve left people with memories that they have carried forward for a long time. But like every coin has two sides, so does hosting an event.

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Events Social Media Advertising Sales 74

SurveySensum

MARCH 28, 2024

But, with the pressures of academic life bearing down, adopting effective strategies for student productivity isn’t just desirable, it’s essential. Leveraging productivity techniques is like unlocking a new level in the game of academia, where better time management equals more moments for relaxation and less academic stress.

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Roadmap Feedback Presentation Social Media 52

Gainsight

APRIL 21, 2022

Since 2021, we have seen more product-led hypergrowth than in years past. Though the past two years were some of the most challenging times for businesses, it did not stop one of the most difficult seasons from producing hypergrowth for product-led companies. Product Experience . Creating a Product Roadmap?

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2022 Government Magazine 2021 52

SurveyGizmo

DECEMBER 21, 2022

The more you know about a customer’s current emotional state, the more you can tailor your marketing campaigns to provide an engaging, helpful experience and adjust your product roadmap to meet customer needs faster. Keep your surveys targeted on a certain feature or event.

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Customer Engagement Feedback Engagement Roadmap 52

CSM Magazine

SEPTEMBER 18, 2019

Localz believe this is the first event focused on how Uber is impacting service communication. Localz has grown three fold in the last 18 months, in product, people, customers and geographies. Next week our power Breakfast Panel looks at the shift towards self-service, tracking and real-time two-way communications.

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Events 2019 Retail Communication 74

Oracle

JULY 16, 2019

Looking for customer experience conference and events information for 2019 and 2020? We’ve compiled a CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. June 2019 CX Events and Conferences. June 25 – 28, 2019. eTail East.

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Events 2019 2020 Customer Experience 40

CSM Magazine

OCTOBER 5, 2021

In many ways, they have achieved this by increasing sales productivity, as this is the very factor that leads to better sales, happier employees, more repeat customers and less time wasted. In this guide, we are going to show you 6 strategies to boost sales by increasing your sales team productivity.

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Sales Metrics Events 2020 52

CSM Magazine

DECEMBER 18, 2021

New and experienced employees need to know how to be productive when working in a hybrid arrangement, how to boost effectiveness in digital communication, and how to engage customers. Create fun virtual events such as an office gathering, a holiday party, or an after-work get-together. Boost Relevant Training. Map the Customer Journey.

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Call Center Customer Journey Mapping Webinar Events 52