Beyond Philosophy

SEPTEMBER 21, 2023

Catherine, one of our podcast listeners, wants to know how to establish her organization’s reputation for having low prices without the companion reputation for having cheap and low-quality products. You could be featured on the podcast. It’s a good question that, in my experience, is easy to get wrong.

Reference 88

Reference Communication Brands Information 88

Lithium

JULY 5, 2022

You could then explore all other Atlas content that focuses on engagement rate whether it’s an article, forum, webinar, or podcast. Each dropdown below contains some outcome keywords that link to similarly tagged content for each Khoros solution. Revenue per Member. SEO Traffic. Solution Views. Visitors Registering. Marketing Blog.

Leadership 52

Leadership Webinar NPS Blog 52

Lithium

JANUARY 3, 2023

An Interview for Change: How AI and Automation Drive ROI A simple solution would be to let bots tag routing and prioritize whatever time or click-heavy tasks you're agents have to do. These are the guidelines the greatest brands in the world follow for effective approval workflows. Take clicks off the agent's plate. Communities.

2023 52

2023 Events Contact Center ROI 52

CSM Magazine

APRIL 21, 2023

Do you want the customer to tag you? Become a Guest on Podcasts to Share About Your Product Podcasts are a great way to share information about your product and business, as well as give potential customers an opportunity to learn more about you. Do you want them to share the post? Do you want customers to comment?

Social Media 52

Social Media Engagement Entertainment Connections 52

Beyond Philosophy

NOVEMBER 27, 2020

On a recent podcast, we had our lead on digital transformation Zhecho Dobrev, Principal Consultant for Beyond Philosophy, tell us why that might be. These projects came with a collective price tag of around $900 billion. The Symbolic Value Driver area of digital transformation is one we talk about a lot on our podcast.

Net Promoter Score 150

Net Promoter Score NPS Insurance Consulting 150

Beyond Philosophy

AUGUST 12, 2021

Apple launched its Air Tags to help you find your lost items, like your keys or briefcase. Although I have other manufacturer’s versions of these products, I know that the Air Tags will be the best yet, and I can’t wait to get hold of them. Try my podcast, The Intuitive Customer instead. If only Apple made cars….

Hotels 88

Hotels Sports Information Brands 88

Beyond Philosophy

FEBRUARY 22, 2018

Apple said the slowdown was intended to preserve battery life and prevent unexpected shutdowns, but critics suspected that Apple was throttling phone performance in its older models to get people to upgrade to the new iPhone x (which carries a $1000 price tag). This is so important it was the topic of our recent podcast.

Travel 130

Travel Fashion Customers Communication 130

Lithium

JUNE 27, 2023

These tools can be leveraged for suggestions on how to improve the content, tag your content for search optimization, and help guide you to follow the community guidelines. The usage of these tools depends on the expertise and validation of humans.

Technology 52

Technology Metrics Engagement Innovation 52

Beyond Philosophy

NOVEMBER 15, 2019

We discussed Price Image on a recent podcast. When you enter a store and before you see the first price tag, you will have developed a general Price Image of that store. Hear the rest of the conversation on What Affects Customers Perception of Price on The Intuitive Customer Podcast. To listen in , please click here.

2011 120

2011 2019 2002 Consulting 120

Customer Bliss

MAY 31, 2016

As Vice President of Customer Innovation for Alaska Airlines,Curtis built award-winning mobile apps and customer feedback programs, as well as pioneered such innovations as online bag-tags and the use of biometrics. In June 2015 Future Travel Experience named Curtis as one of 25 global innovation leaders in the airline industry. Co-Creation.

Airlines 158

Airlines Customer Experience Insurance Innovation 158

BirdEye

NOVEMBER 21, 2023

Master your SEO strategy Optimizing website content, meta tags, and images to rank higher on search engines are a few of the tools for SEO that make this digital marketing strategy for interior designers very easy to be found wherever customers search for you. Regularly post high-quality images of completed projects.

Marketing 110

Marketing Social Media Advertising Workshop 110

Doing CX Right

JANUARY 12, 2020

I’ve joined many shows and admit this podcast episode is one of my favorites because of the topic: The power of Wow Moments, why, and how to create them to achieve brand advocates. Companies and leaders should think about what they can do to delight customers that have nothing to do with the price tag.”. People buy from people.”.

E Commerce 52

E Commerce Culture Customer Voice Article 52

GetFeedback

DECEMBER 16, 2019

You might even take this a step further and encourage your customers to post this feedback directly on social media, then tag your brand and a few friends. That way, your posts can be automated for you while you get back to running your business. . This not only helps with exposure but can even help you produce content ideas. .

Feedback 195

Feedback Social Media Customers Consumers 195

Oracle

MAY 28, 2021

To understand what the advertising industry is doing to fight ad fraud and help marketers protect their spending, Mike Zaneis, CEO of the Trustworthy Accountability Group (TAG) and Sam Mansoor, principal product manager at Oracle, joined me for an interview. Look for TAG certification. The need for threat sharing capabilities.

Advertising 52

Advertising 2017 Financial Magazine 52

Oracle

MAY 24, 2018

podcast with Joey Coleman and Dan Gingiss. a customer experience podcast series, hosts and CX experts Joey Coleman and Dan Gingiss share insights into how to create an incredible first experience that will increase customer retention as well as revenue. Adapted advice from Experience This! In episode 23 of Experience This!,

Customer Retention 42

Customer Retention Entertainment Loyalty Sales 42

Beyond Philosophy

OCTOBER 26, 2023

Since we discussed this on a recent podcast, and I thought many of you might have the same problem, I thought I would also share our insight on this topic here. They were one of the first brands that took out the tag. A listener, Irene Beard, is starting her own company.

Brand Values 88

Brand Values Brands Social Media Sports 88

Kustomer

MARCH 4, 2021

The subject of many a podcast, workshop, TEDTalk — you get it. In order to get this insight, the company began to automatically tag customers as “sales influenced” for 24 hours after a consult was completed with their sales staff. The buzzword we can’t escape.

Consulting 87

Consulting Workshop Sales ROI 87

Russel Lolacher

AUGUST 9, 2018

She slipped her fingers around the tag, flipped it over and saw something of a surprise. She knew if she put it back it wouldn’t likely be waiting for her the next time she was by, but the price tag was too steep to purchase on a whim. iTunes/Apple Podcasts. Google Podcasts. Could it be her size?

Retail 48

Retail Customer Journey Customer Experience Communication 48

ShepHyken

DECEMBER 24, 2021

It can often come with a price tag that’s over 6-figures for the organization. He is an author and the host of “The Advice from a Call Center Geek Podcast” where he shares over 25 years of experience in all facets of contact center operations. Alternative Solutions for PCI Compliance . Becoming PCI compliant is not cheap.

Call Center 123

Call Center E Commerce Contact Center Omnichannel 123

Customer Bliss

OCTOBER 25, 2018

In this podcast, I’m expounding on this concept and revisiting conversations from two CX leaders who have united their organizations to conduct a CX transformation led by a specific purpose and mission that enhances the overall experience. .

Hospitality 162

Hospitality Customer Experience Guest Experience Chief Customer Officer 162

Russel Lolacher

AUGUST 9, 2018

She slipped her fingers around the tag, flipped it over and saw something of a surprise. She knew if she put it back it wouldn’t likely be waiting for her the next time she was by, but the price tag was too steep to purchase on a whim. iTunes/Apple Podcasts. Google Podcasts. Could it be her size?

Retail 40

Retail Customer Journey Customer Experience Communication 40

Lithium

MARCH 1, 2022

Podcast] Community as an Art: A Canvas for Human Connection In this episode, we speak with Alexis Brown , Senior Manager of Global Community at Zoom, about what makes measuring community success more than just a science. recently asked if there's a way to see how many posts have a tag via the API, and got helpful replies from @Akenefick and.

E-support 52

E-support 2022 Webinar Entertainment 52

Kustomer

SEPTEMBER 9, 2021

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe Larsen is joined by CX expert, Justin Robbins. Listen to the full podcast below to learn more about recognizing opportunities internally for customer success long-term. I know we were also tagged on the LinkedIn post here.

Contact Center 98

Contact Center Metrics Measurement Customer Experience 98

Bold360

JUNE 10, 2019

On a recent episode of AI:IRL podcast, we interviewed Rich Fong , CEO of Bliss Drive. Unfortunately, crawlers don’t read much of that (except for the tags). So, yes, they will read the image tags, but you can one-up this with content. Subscribe via iTunes , Spotify and more. What they read is words.

Insights 40

Insights E Commerce Social Media B2B 40

Kustomer

JUNE 17, 2021

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe and Vikas are joined by Laurent Pierre from Microsoft Azure to learn the secrets to making a CX team valuable. You’re listening to the Customer Service Secrets Podcast by Kustomer. TRANSCRIPT. Intro Voice: (00:04).

Sales 99

Sales Employee Experience NPS Banking 99

Kustomer

APRIL 7, 2020

Listen and subscribe to our podcast: In this episode of Customer Service Secrets , Gabe Larsen is joined by Peter Fader to discuss the different types of customers and how to have customer centricity. Listen to the full podcast below. You’re listening to the Customer Service Secrets Podcast by Kustomer.

Customer Centricity 64

Customer Centricity Net Promoter Score Books Metrics 64

Kustomer

JULY 2, 2020

Listen and subscribe to our podcast: In this episode of Customer Service Secrets , Gabe Larsen is joined by Al Hopper, the principle consultant at Nagurra Networks. Listen to the full podcast below. You can also listen and subscribe to our podcast here: Full Episode Transcript: The Power of Tiered Customer Service with Al Hopper.

Customer Service 59

Customer Service Banking E-support E Commerce 59

BirdEye

DECEMBER 8, 2022

Similar to podcasts, audio-sharing socials let followers listen to real-time conversations without watching a video. Sporting events, virtual tours, and podcasts are ideal for streaming live, but the sky’s the limit. Tag products in your posts and stories and send them to your website. Audio sharing social media platforms.

Social Media 98

Social Media Brands Entertainment Connections 98

Customer Bliss

APRIL 14, 2016

Uber’s customer-facing tag line is “creating possibilities for riders, drivers, and cities.” By contrast, listen to the CMO of Lyft on HubSpot’s Growth Show podcast. ” Lyft’s is “a ride wherever you need one.” This was underscored in a controversial Vanity Fair profile of Uber.

2015 141

2015 Books Insurance Document 141

Kustomer

FEBRUARY 3, 2022

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen meets with Elizabeth Dominicci from TriNet to learn the secrets of using data and AI to boost customer engagement. You’re listening to the Customer Service Secrets Podcast by Kustomer. Intro Voice: (00:04).

Interaction 98

Interaction Books Metrics Customer Service 98

Oracle

JUNE 23, 2020

I started guesting more on podcasts, webinars, and online event panels. Remember, networking includes liking, sharing, posting, following, and tagging. Seek opportunities to make guest appearances. “I recently turned to some different ways to network, share expertise, and really connect with people.

Social Media 94

Social Media Webinar Events Connections 94

InMoment XI

AUGUST 15, 2022

Andrew Park, Vice President of Customer Experience Strategy & Enablement at InMoment, sat down with The Retail Focus Podcast to break down: Where customers’ expectations have been Where they’re going What retailers can do to keep up with it all. What Is the Experience Economy? End-to-End.

Retail 529

Retail Customer Experience E Commerce Airlines 529

Eptica

NOVEMBER 16, 2016

In a recent Forrester podcast about this latest European study, Manning touches again on the conditions that need to exist if CX is going to have an effect on revenue growth: 1. There needs to be differentiated levels of customer experience within a sector 2.

Sales 54

Sales Customer Experience 2016 Insurance 54

Eptica

NOVEMBER 6, 2019

She also co-hosts a top-rated podcast on customer experience and customer service, Crack The Customer Code. Tags: CX, Customer experience, leadership, Eptica, guest blog, feedback, VoC, Voice of the customer, McKinsey, Jeannie Walters, Customer Service, NPS, Net Promoter Score Categories: Best Practice, Trends & Markets.

Leadership 77

Leadership Net Promoter Score Contact Center 2019 77

Eptica

MARCH 16, 2016

In a recent Forrester blog and podcast, analyst Maxie Schmidt-Subramanian outlines three ways that companies can introduce emotion-based metrics – and convince senior managers that emotion has an impact on the bottom line: 1. So, how can brands ensure they are taking emotion into account?

Customer Experience 49

Customer Experience Contact Center Social Media 2016 49

BirdEye

MARCH 15, 2023

Users can discover and purchase products directly within the app through the shop tab or shopping tags on posts. Recently, Patreon has become a popular platform for content creators like artists, musicians, podcasters, and other creators to monetize their work and build a dedicated fan base.

Social Media 52

Social Media 2023 Entertainment E Commerce 52

C Space

APRIL 22, 2020

Fans 21 and over can post videos of themselves nutmegging someone or something, tag @captainmorganusa and include the hashtag #CaptainMorganDonation, and the spirits brand will donate $25 for each video, up to an additional $50,000, to the cause.

2020 52

2020 Brands Fashion Hotels 52