CloudCherry

NOVEMBER 11, 2019

Janet is all about personal connections, and- according to her nominator, Sandy Michaels, has a “passion for service excellence” that “displays in her every interaction.” Sarah made an incredible video with testimonials from Customers, Employees, and Executive Leadership. Brava, Janet! High praise indeed, and very well deserved!

2019 170

2019 2020 Leadership Consulting 170

BirdEye

NOVEMBER 16, 2023

Fear not, because this blog is different. Offering valuable insights during webinars can generate leads and connections within the commercial real estate market. What you can do now: Use only high-quality property images, videos, and infographics to enhance property listings.

Social Media 109

Social Media Seminar Events Consulting 109

Lithium

OCTOBER 4, 2022

Some blog areas are limited to Khoros customers only. In an age when everyone can be a video journalist or digital columnist, a brand’s simple mistake can end up costing hundreds of thousands, if not millions of dollars. Google Connect | Google Office | San Francisco | Nov 10. Talkwalker Connect | LondonHouse | Chicago | Nov 15.

Roadmap 52

Roadmap Travel Hospitality Social Media 52

Kustomer

JUNE 30, 2022

In this blog, we’ll examine the difference between reactionary and proactive support styles and walk through five of our favorite proactive customer support examples from major brands like Airbnb and Netflix. Taking a proactive support approach fosters a sense of loyalty and allows customers to build a personal connection with your brand.

E-support 95

E-support E Commerce Social Media Loyalty 95

Beyond Philosophy

NOVEMBER 19, 2014

Great ads create a great emotional connection, and many times, don’t even involve a product or service. Sainsbury executives wanted to tell this story with as much historical accuracy as possible as they explain in their “ Making of our Christmas Ad ” video. It’s great!”. Sainsbury’s Christmas Ad.

Net Promoter Score 125

Net Promoter Score Social Media Books Loyalty 125

Lithium

JULY 5, 2023

Some blog areas are limited to Khoros customers only. However, once re-authenticated, Pinterest accounts will connect to an API providing new metrics like impressions , clicks and video views as well as proper categorization of video and multi-photo content. Here’s the Atlas content you do not want to miss!

2023 52

2023 Webinar Events Definition 52

BirdEye

MARCH 26, 2024

In this blog post, we delve into the ins and outs of the Instagram highlight viewer feature, covering all you need to know. Company/team introduction The deeper an Instagram user understands your brand, the more robust your connection becomes. This is a great way to grow your affiliate marketing program for creators.

2024 57

2024 Social Media Management Insights 57

Call Experts

MARCH 18, 2020

Each video includes an activity guide with lessons for K-5 students to do at home. . 50 States Tour for Kids: Two Minute YouTube Videos Touring our 50 States. . Every day includes four separate learning experiences, each built around a thrilling, meaningful story or video. More Blogs Menu.

Contact Center 75

Contact Center Call Center 2018 Customer Journey Mapping 75

Comm100

JUNE 4, 2020

Because when you offer audio and video chat within your live chat offering, its popularity rises even further. Audio and video chat give agents the ability to speak directly with the customer, seamlessly switching from typing to talking. But first, here’s a quick video on what audio and video chat is and how you can use it: 1.

Customer Satisfaction 59

Customer Satisfaction Demo Download Sales 59

Gainsight

JULY 31, 2023

In this blog post, we’ll take you on a VIP tour through the Sonos Community with Ditte Solsø Korsgård, Community Manager at Sonos in a special webinar hosted by Remco de Vries, VP of Global Demand Generation at Gainsight, to uncover how the Digital Hub has become a cornerstone of Sonos’ community and Customer Success strategy.

Customer Centricity 52

Customer Centricity Webinar Innovation Engagement 52

SurveySparrow

AUGUST 28, 2023

In this blog, we’ll understand its impact, and equip you with a step-by-step guide to crafting experiences that leave an indelible mark. Signup for Free 14-Day Free Trial • No Credit Card Required • No Strings Attached #2 Seamless Onboarding Guided Tours : Provide new users with guided tours of your SaaS platform.

Customer Journey 52

Customer Journey Customer Experience Webinar Net Promoter Score 52

BirdEye

FEBRUARY 13, 2024

This blog looks at how strategic chiropractor marketing can effectively address the issues of limited awareness, attract more patients, and build loyalty through reputation management. Include engaging visuals like photos and videos that showcase your office and team. Use this data to refine your email content and targeting.

Marketing 57

Marketing Social Media Healthcare Multi-Channel 57

Comm100

DECEMBER 8, 2020

If you’re reading this blog, then you probably already know that live chat is the most popular digital customer service channel – and it keeps on growing. If you were a customer, wouldn’t you like the choice to connect with an agent in the way that best suits you and your question? Audio and video c hat. Get Comm100 Free.

Download 52

Download Interaction Customer Satisfaction 2019 52

Beyond Philosophy

FEBRUARY 1, 2021

Clearly, this is very important and we’ll talk about what it means below, but this is just another way to make an emotional connection with customers. Research from Motista shows that emotionally connected customers: have a 306% higher lifetime value; stay with a brand an average of 5.1 Aim for an emotional connection.

2021 147

2021 Marketing 2011 Hospitality 147

Bold360

MARCH 25, 2020

Employees are searching for how to connect to their company’s network from home. Check out our video to get a tour of how the Bold360 Coronavirus FAQ Web Widget can start helping your people get the answers they need. It can sometimes feel like we are in a world where the questions outweigh the answers.

Document 76

Document Technology Insights Information 76

Comm100

JUNE 21, 2023

In this blog, we will reveal some college yield rates and ask the all-important question – what is a good yield rate for colleges? Holding engaging campus tours, information sessions, and overnight stays for and are all great ways to connect with admitted students and give them a first-hand experience of campus life.

Financial 52

Financial Communication Connections Metrics 52

Beyond Philosophy

JANUARY 19, 2022

There is also the Van Gogh immersive experience currently touring the US. . So, they’re creating a solid connection with customers via an interaction with the products they bought and enhancing the experience with technology. . Examples could be Disneyland Theme Parks or London’s War of the World’s VR experiences.

Entertainment 88

Entertainment Books Technology Interaction 88

Comm100

NOVEMBER 10, 2021

In this blog we’ll walk you through the four key steps you need to consider for a highly effective customer service chatbot. Comm100 AI Chatbot can help customers to book meetings and make payments through connections to other business systems. Watch this 10-min video to discover what Comm100’s chatbot could do for you.

Customer Service 80

Customer Service Social Media Customers Interaction 80

Bold360

SEPTEMBER 21, 2020

Employees are searching for how to connect to their company’s network from home in order to support remote work and their own productivity. Check out our video to get a tour of how the Bold360 Smart FAQ can start helping your people get the answers they need. What exactly does Smart FAQ include?

Document 59

Document Entertainment Technology Employee Experience 59

SurveySensum

SEPTEMBER 5, 2023

Dive into this blog to explore 11 actionable insights and uncover the full potential. It’s not just about their first impression, but the entire customer journey — from the initial interaction to the lasting emotional connection. by building real connections with them. Why does this matter? – It is a lot, right?

Insights 52

Insights Customer Experience Metrics NPS 52

Optimove

DECEMBER 18, 2018

Another year (almost) behind us, another Optimove Connect in the relationship marketer’s books. And as we begin wrapping up 2018, we reflect on our 4 th Optimove Connect, hoping we accomplished just that. Now, let’s go on tour and revive the conference’s main day, with all the videos (in order of presentation) : .

2018 53

2018 Connections Workshop Events 53

ProProfs Chat

SEPTEMBER 13, 2019

We can talk a lot about user onboarding, but in short, the era of long product tours, that lead trial users across the entire product, is gone. It means you need to avoid lengthy and annoying product tours that start immediately after the user signs up. As you can see, Venngage’s product tours are short and straight-to-the-point.

Customer Service 55

Customer Service Net Promoter Score Metrics Omnichannel 55

BirdEye

NOVEMBER 7, 2023

This blog guides you through the steps needed to close more deals for your car business. The primary purpose of these car sales email templates is not just to sell; it’s to connect, engage, and ultimately guide the customer through their buying journey. Personalized recipient address: To connect personally.

Sales 113

Sales Automotive Advertising Demo 113

Comm100

NOVEMBER 27, 2017

That’s what one of two rogue Domino’s employees said giggling back in 2009, on a YouTube video that described their tampering with food products. The video, which caused national disgust, showed the pair farting on salami, putting cheese up their nose – then using those ingredients to prepare the food. Source: YouTube.

Social Media 120

Social Media Brands Advertising Transportation 120

SurveySparrow

OCTOBER 8, 2021

That is exactly what we are going to explore in this blog that highlights some unique and creative ideas for engaging employees. Moreover, it will ensure that employees stay connected even in the absence of in-person interactions. There is a plethora of virtual teams games like Ice Breaker, Video Charades etcetera to choose from.

Engagement 52

Engagement Social Media Financial 2025 52

SurveySparrow

MARCH 19, 2021

Choosing the right tools, though, can do wonders, and this is exactly why we’ve come up with this blog. This mobile-friendly customer support tool even provides guided product tours to help your customers get a deeper understanding of the product. 9 Whereby’s Video Conferencing Tool. Doing all that manually is a big no-no.

Social Media 52

Social Media 2021 Customers Document 52

Qualtrics

SEPTEMBER 24, 2020

On the other hand, introverts face unique challenges in group video calls. Any representation of your company values, such as presentations, blog posts, or news articles. Pictures, videos, and anecdotes from prior company meetings and events. #2 Connect a new employee with a member of your IT team for training and support.

Culture 20

Culture Employee Experience Rewards Programs Communication 20

Gainsight

MARCH 19, 2020

Turn On Video. But we also know that once one or a few people turn on video, everyone does it. But we also know that once one or a few people turn on video, everyone does it. Several commenters in the LinkedIn thread noted studies of increased Sales and CS performance with video on versus not. Video works.

Customer Success 85

Customer Success Roadmap Multi-Channel Webinar 85

Gainsight

JULY 7, 2021

And in the fall we took Pulse on the road as Pulse World Tour visited New York, Boston, Atlanta, and Seattle. We also created a suite of parody videos with the help of an amazing team over at Hed Hi. How are sponsors successfully connecting with attendees? With SlackConnect, we could instantly connect with our external vendors.

2021 45

2021 Events Social Media 2013 45

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Dolphin CRM : Travel technology that encompasses CRM, reservations, and booking engines for businesses, travel agents and tour operators. WordPress blogs. The question is a loaded one. Travel and Tourism. Instagram profiles.

Customer Engagement 42

Customer Engagement Engagement Social Media Omnichannel 42

LiveChat

JUNE 19, 2018

Click around the website, go through the product tour, and maybe watch one or two videos on YouTube to see how the app works inside. Some companies have really nice blogs with the tips of using the software and providing excellent customer service. Compare the features you were looking for with the one they offer.

Social Media 44

Social Media Customers Call Center Retail 44

Grade.us

JANUARY 12, 2021

I’ve added a video below along with step-by-step instruction to guide you through the process of claiming, creating and optimizing your own Yelp listing. Virtual Tours. Note: If you’re just getting started, their blog , Yelp for business owners has lots of tips you can use to build your campaigns properly. .

Advertising 35

Advertising Social Media Events Connections 35

Totango

SEPTEMBER 22, 2022

First, we’ll define SaaS tools and explain how they connect with your customer lifecycle. Key Features : Hubspot’s platform includes tools for managing all major marketing channels, including blogging, SEO, ads, social media, videos, and live chat. Its product tours help reduce support issues.

White Paper 71

White Paper Advertising Sales Social Media 71

ChurnZero

MARCH 27, 2020

Blog Author: Bri Adams, Customer Success Manager, ChurnZero. Their primary use is during onboarding to teach new users how to navigate the features that are most relevant to achieving their business goals This is important since we know that your churn rate is deeply connected to the quality of the onboarding journey your users go through.

2007 52

2007 Customer Success Webinar Return on Investment 52

SmartKarrot

JUNE 10, 2022

They go ahead and do a video talking about the value it brings. The video then circulates among their circles, and boom – you have new customers! It gave out new Roadsters, a tour for two in the SpaceX headquarters in Los Angeles, an invitation to Tesla events, and many more such rewards. Shot on iPhone” campaign by Apple.

Marketing 10

Marketing Advertising Reference Social Media 10