Eptica

OCTOBER 8, 2021

Author: Pauline Ashenden - Demand Generation Manager From fuel shortages to freak weather events, businesses are facing a range of disruptions caused by factors outside their control. Tags: Agile customer service Categories: Best Practice, Trends & Markets. Published on: October 08, 2021. Share this page on: Tweet.

Customer Service 120

Customer Service 2021 Events Customer Service Strategies 120

Lithium

DECEMBER 6, 2022

Event recap: Forrester CX NA Conference 2022 Recapping the emerging trends in one event shows the level of care and understanding Khoros strives to deliver to our customers and, by extension, your current and future customers. Remove EXIF data from images based on allowed listed tags.

2022 52

2022 Social Media 2023 Roadmap 52

Michel Falcon Experience

MARCH 28, 2016

Are you interested in keynote speaking, growing your business or learning methods to getting hired for large scale events and conferences? Maybe you’re a conference planner and you want to get a behind-the-scenes glimpse into how keynote speakers prepare for such events? Audiences can be exposed to your messages before the event.

Events 60

Events Presentation Engagement Books 60

BirdEye

APRIL 18, 2023

Geotagging on social media Geotagging is an ideal way of attracting local customers by tagging your location on your social media content. Some contest ideas include tagging your business in pictures, following you, liking your posts, or tagging friends. Research and attend events that potential customers frequent.

Advertising 98

Advertising Social Media Events Magazine 98

Lithium

JUNE 6, 2023

Care Now Available: Improvements in Smart View Experience in Mobile Care Smart Views filter data based on a specific set of conversations, author tags, applicable work queues, priority, and business hours. Webinars & Events Some event areas are limited to Khoros customers only. Thanks for that, Caroline!

2023 52

2023 Webinar Events Metrics 52

Help Scout

MAY 14, 2021

Tags : Automatically or manually categorize conversations for easy filtering and product issue triage. Workflows : Create events from tags, customer properties, or email content to properly route conversations. The tagging feature has helped with our bug processing system. Squashing bugs with tags.

2003 109

2003 Metrics Customers 2021 109

BirdEye

AUGUST 25, 2023

An effective way to use your Facebook shop is by staging a live sales event. You can create and promote the event as an online shopping event where users can react, purchase, and interact with you in real-time. The trick to generating sales with your Pinterest catalog is using tags correctly.

Social Media 98

Social Media E Commerce Advertising 2025 98

Lithium

MAY 4, 2021

The event for digital leaders is back! We've designed this virtual event for digital transformation professionals who want to begin their shift to digital-first approaches or those who are well on their way. and How it Affects Advertisers : Care system tags will now map to a customer's Marketing Initiatives, Plans, and Labels.

2021 52

2021 Webinar Events Social Media 52

LiveChat

FEBRUARY 6, 2017

Want to know something more about the whole event? event was live for 10 days in Houston. The event was covered by 5,000 journalists and supported by 10,000 volunteers. But it’s not all, this year’s event attracted whopping one million people to Houston! Event by the numbers appeared first on LiveChat. Smart move!

2017 47

2017 Events Fashion 2016 47

Lithium

AUGUST 27, 2020

The team is excited to roll out a few significant updates to Atlas, including upcoming changes to the Community forums, homepage search options, renaming tags to keywords, and some upgrades on the way. User-Generated Tags renamed Message Keywords. New Events TKB in Doc TKB. Migrated Events Groups into New Events Group Hubs.

Events 52

Events Definition Insights Article 52

BirdEye

NOVEMBER 21, 2023

Marketing for interior designers involves online marketing strategies like social media marketing, networking, and targeted advertising, and offline approaches like networking and attending events. Encourage interaction with polls, quizzes, live Q&A sessions, tutorials, virtual events, and contests. This humanizes your brand.

Marketing 110

Marketing Social Media Advertising Workshop 110

Thematic

FEBRUARY 11, 2024

I finally got to attend a Medallia Experience conference, and just like with my write up of the Qualtrics X4 event last year , I’d like to share my experiences and learnings. First, it’s hard not to compare two events. VIPs saw a show there during the event. The rooms were large, comfy and high-tech enabled.

NPS 62

NPS Hotels Events Demo 62

BirdEye

AUGUST 15, 2022

Be sure to post regularly about events and promotions happening at your business. Here are a few tips on how to create local content: Write about local events that are relevant to your business. It’s a free marketing tool with nearly four billion active users. Create local content. Share blog posts that focus on local topics.

Marketing 98

Marketing Social Media Competitive Advantage Events 98

Optimove

FEBRUARY 1, 2021

Personalization tags give that extra personal touch to your emails. But personalization tags are just the tip of the iceberg. In the much likely event that you’ll want to know more, please feel free to reach out to our: Strategic Services Team: services@optimove.com Sales Team: sales@optimove.com. or player I.D. –

Download 52

Download Events Sales Measurement 52

Optimove

FEBRUARY 1, 2021

Personalization tags give that extra personal touch to your emails. But personalization tags are just the tip of the iceberg. In the much likely event that you’ll want to know more, please feel free to reach out to our: Strategic Services Team: services@optimove.com Sales Team: sales@optimove.com. or player I.D. –

Download 52

Download Events Sales Measurement 52

Lumoa

SEPTEMBER 2, 2022

Lumoa offers a way to close the loop with your customers by using the Events page. Overview of Lumoa Feedback Forms – Added some steps around dynamic tags and replacement variables, to avoid confusion. See which feedback has been assigned to team members. Now, we have added the User Avatar on feedback that has been assigned.

2022 83

2022 Demo Feedback Customer Voice 83

Lithium

DECEMBER 21, 2020

Unsure about how to best apply Labels and Tags in your community? This blog on Labels and Tags may be just what you need, plus all the great comments are filled with examples. Don’t forget to subscribe to the Khoros Events & Meetups Group Hubs for North America and EMEA ! Let us know in the comments! Show off your hard work!

Events 52

Events ROI Blog Article 52

Lithium

NOVEMBER 2, 2021

Enabling Twitter as a network Route conversations to specific work queues, run analytics to get data about posts with those tags, prioritize, and more. Webinars & Events Some event areas are limited to Khoros customers only. Communities.

2021 52

2021 Webinar ROI Events 52

CSM Magazine

MARCH 31, 2023

This includes using relevant keywords in your website’s content, meta tags, and URLs. Attending Local Events Attending local events is an excellent way to get your funeral home in front of potential clients. Consider setting up a booth at local fairs, festivals, and other community events.

Social Media 52

Social Media Events Exceptional Customer Service Consulting 52

Lithium

JANUARY 3, 2023

Strategic Services: Weekly Trend Report Khoros Strategic Services provides a weekly pulse on the top social trends, the latest social platform updates, and important world events. Webinars & Events Some event areas are limited to Khoros customers only. Subscribe to the Industry Trends label and stay to date!

2023 52

2023 Events Contact Center ROI 52

Lithium

SEPTEMBER 14, 2020

Unsure about how to best apply Labels and Tags in your community? This blog on Labels and Tags may be just what you need, plus all the great comments are filled with examples. Don’t forget to subscribe to the Khoros Events & Meetups Group Hubs for North America and EMEA ! Let us know in the comments! Show off your hard work!

Events 52

Events ROI Blog Article 52

Russel Lolacher

DECEMBER 20, 2021

A lot goes into providing social customer care during an emergency event considered a “once-in-500 year flood” As the team leading public engagement and digital communication for BC’s provincial transportation, it’s done with a process that prioritizes intentional effort, accessibility and empathy. Top Three Focuses.

Customer Care 98

Customer Care Transportation Social Media Government 98

CSM Magazine

MARCH 16, 2022

Use Geo-tagging. When using geo-tagging, you’ll ensure that your message reaches the right audience. You can also use geo-tagging to promote in-store events. Companies should consider the privacy of their customers before implementing geo-tagging in their marketing campaigns. Use QR Codes.

Marketing 52

Marketing Social Media Events Advertising 52

CSM Magazine

MARCH 24, 2023

Ask questions, share photos, provide tips, upload videos, host digital events, plan giveaways, and reply to comments or post tags. Attend local events so your customers can put a face on the company name.

E Commerce 52

E Commerce Customer Experience Social Media Events 52

CSM Magazine

MARCH 24, 2023

Ask questions, share photos, provide tips, upload videos, host digital events, plan giveaways, and reply to comments or post tags. Attend local events so your customers can put a face on the company name.

E Commerce 52

E Commerce Customer Experience Social Media Events 52

Lithium

DECEMBER 21, 2020

Marketing context — like campaign initiatives, plans, and tags — will now inform workflows and automatically route, prioritize, and filter conversations so customers have a cohesive experience with the brand. Events experiences. Events experiences. What’s new in Khoros Communities.

Innovation 52

Innovation Social Media Events 2020 52

Lithium

NOVEMBER 10, 2020

Marketing context — like campaign initiatives, plans, and tags — will now inform workflows and automatically route, prioritize, and filter conversations so customers have a cohesive experience with the brand. Events experiences. What’s new in Khoros Communities.

Innovation 52

Innovation Social Media Events 2020 52

CSM Magazine

OCTOBER 20, 2020

Registration is now open for the next Reuters Events Customer Service webinar: ‘Reduce Cost By Connecting With Your Customers More Easily’. Eliminate unsuccessful exchanges and phone tag to keep your agents focused on service, boosting efficiency and CSAT. Hear from a Global VP at DHL, a telecoms expert and a CX leader.

Webinar 52

Webinar Connections Consulting Events 52

Lithium

DECEMBER 21, 2020

Events Beta. We have added Events Beta to the Khoros Event’s Group Hub. Head over to the Events area for a list of the Khoros Engage breakout sessions and keynote speakers. Please note that Events are still beta, more information to come. Renamed Tags to Keywords. Community Strategy Discussion Forum.

2020 52

2020 Events Blog Engagement 52

TechSee

JULY 31, 2019

The technology is also used to automate and optimize operational and control processes, by flagging irregular events or inconsistencies. Meanwhile, the NYC Department of Transportation has begun using image recognition to better understand major traffic events on the city’s busy streets. This is only the beginning.

Automotive 149

Automotive Healthcare 2024 Retail 149

Lithium

SEPTEMBER 16, 2020

Events Beta. We have added Events Beta to the Khoros Event’s Group Hub. Head over to the Events area for a list of the Khoros Engage breakout sessions and keynote speakers. Please note that Events are still beta, more information to come. Renamed Tags to Keywords. Community Strategy Discussion Forum.

2020 52

2020 Events Blog Engagement 52

CSM Magazine

JUNE 10, 2021

Also, try to take a lead role in organising company-wide events, which get different departments mixing. Tagging contacts correctly – while this process can be automated with speech analytics, if agents correctly tag each call in their After Call Work (ACW), the contact centre can track how often a problem reoccurs.

Call Recording 105

Call Recording 2020 Customer Satisfaction Insights 105

Optimove

JUNE 24, 2021

Combining the two in your CRM marketing efforts can perfect a customer’s experience by immediately responding to both good and bad events that they go through, with the much-needed historical context. At Optimove, Realtime (Fast) Data is defined as customer actions received in short timeframes as batches of events.

Events 52

Events Definition Retail Measurement 52

Gainsight

JULY 26, 2023

For example, are they new to your product and still need to implement product tags or integrations to complete setup? These milestones and lifecycle events are critical to address via your in-app programs and should be a key part of your customer journeys. Customer journeys encompass everything with an overall account.

Customer Journey 52

Customer Journey ROI Webinar Customers 52

Kustomer

MAY 14, 2020

Actions include routing or auto-tagging conversations, as well as responding with relevant templated content. Deflection success rates are measured and chatbot behavior can be evaluated, with functionality to support custom events, set conversion goals and segment audiences. Analytics Dashboard.

2022 111

2022 Webinar Events Interaction 111

Oracle

JUNE 23, 2020

How do you continue networking when in-person events have been rescheduled for the foreseeable future? While navigating networking remotely can be intimidating, a recent article by Forbes provides 3 ways to continue building a strong network: Look for highly relevant webinars and virtual events.

Social Media 94

Social Media Webinar Events Connections 94

SurveySensum

JANUARY 12, 2023

You’d need to tag the data manually and create the reports which will take hours of your time. . Google Forms offers only limited templates such as RSVP, Contact Information, Party Invite, and Event Registration. Also, you cannot automate it to be sent after a certain trigger or event has occurred. . Built-in Templates.

NPS 52

NPS Touchpoint Feedback Demo 52