Talkdesk

NOVEMBER 13, 2020

I miss the hum of voices in the San Francisco office. I am grateful for our customers who choose to stand with us, shaping the Talkdesk journey and moving us forward to greatness, in the midst of change. Change can be hard, at least for me. I miss lively debates with the engineering team in Lisbon.

Contact Center 111

Contact Center 2020 Roadmap Leadership 111

Oracle

JULY 16, 2019

San Francisco Marriott Marquis; San Francisco, CA. —. Moscone Center; San Francisco, CA. The Place of the Fine Arts; San Francisco, CA. San Francisco Marriott Marquis; San Francisco, CA. —. Chief Customer Officer Exchange. June 2019 CX Events and Conferences.

Events 40

Events 2019 2020 Customer Experience 40

Strativity

APRIL 21, 2023

The joint announcement was made today by Material CEO, Bill Kanarick and BlueOcean CEO, Grant McDougall at BlueOcean’s CMO Impact Workshop in San Francisco. This powerful alliance combines Material’s industry-leading design, analytics, and technology expertise with BlueOcean’s cutting-edge brand intelligence technology.

Brands 52

Brands Workshop 2023 ROI 52

CSM Magazine

SEPTEMBER 29, 2022

With offices in London, Madrid, San Francisco, Baltimore, Manchester and Reigate, the business now offers an innovative suite of products across the conversation intelligence spectrum.

Average Handle Time 52

Average Handle Time 2011 Telecommunications Automotive 52

Oracle

APRIL 19, 2018

San Jose Convention Center; San Jose, CA. Technology Services World San Diego. San Diego, CA. —. Moscone Center; San Francisco, CA. JW Marriott San Antonio Hill Country Resort & Spa; San Antonio, TX. Chief Customer Officer Exchange. San Francisco, CA. —. Global18. —.

Events 60

Events 2018 2019 Customer Experience 60

Strativity

FEBRUARY 13, 2020

The group is headquartered in Los Angeles with offices or facilities in New York, Chicago, San Francisco, London, Seattle, Orange County, Philadelphia, Austin, Las Vegas, Charlotte, and Atlanta. The post Strativity Group Names Elizabeth Real New President appeared first on Strativity.

2003 98

2003 Consulting Innovation Leadership 98

Talkdesk

JUNE 5, 2019

Whether in my hometown or off on vacation, ridesharing services provide such a convenience for travel, especially in a busy city like San Francisco where Talkdesk is headquartered. Using ridesharing services eliminates these hassles from my commute, allowing me to relax on the way into the office and sometimes even get work done.

Transportation 46

Transportation Customer Service Contact Center Travel 46

Hero Digital

MARCH 26, 2021

FullContact is headquartered in Denver, with offices in Boston, San Francisco, Dallas, Atlanta, and Kochi, India. FullContact delivers the capabilities needed to create tailored customer experiences by unifying data and applying insights in the moments that matter. For more information, please visit www.fullcontact.com.

Banking 98

Banking Brands Technology Insights 98

C Space

JULY 15, 2021

Phil Burgess, Global Chief People Officer adds: “ We have strong female leadership across our global network – more than 60% of our Executive team are female and all of them have progressed through the ranks at C Space to these leadership positions. C Space is a part of the Interbrand Group. To learn more, visit www.cspace.com.

Culture 52

Culture Leadership Workshop 2021 52

Kerry Bodine

JANUARY 4, 2017

Chief Customer Officer USA. San Antonio, Texas. San Francisco. San Francisco. DMI Design Management Conference. June 19 – 21, 2017. DMI Design Leadership Conference. September 24 – 26, 2017. Minneapolis, Minnesota. Event Producers. January 30 – February 1, 2017. IQPC’s CEM in Telecoms Global Summit.

Events 48

Events CEM 2017 Chief Customer Officer 48

C Space

OCTOBER 8, 2021

Jessica DeVlieger, Chief Executive Officer of C Space, said: “Congratulations to all of our incredible winners in our inaugural The Better Why Awards. Headquartered in Boston, C Space also has offices in London, New York, Tokyo, San Francisco, and Mexico City. C Space is a part of the Interbrand Group.

Financial 69

Financial Banking Customer Centricity Workshop 69

Natalie Petouhof

AUGUST 18, 2015

In addition they have added a new Chief Revenue Officer. HelpShift Is Adding New Team Members To Help It’s Growth: In addition, Helpshift also announced the appointment of Kevin Grant, seasoned enterprise and mobile executive from AT&T and Boku, as chief revenue officer, to advance Helpshift’s efforts in enterprise sales.

Customer Relationship Management 76

Customer Relationship Management Customer Relationships Management Sales 76

Kustomer

DECEMBER 20, 2019

Opened a brand new office in Raleigh, North Carolina. Kustomer attended industry-leading events such as the TaskUs Summit in San Francisco, where executives from the world’s most innovative and disruptive brands debated the future of customer experience, and explored the changing CX landscape. Achieved company growth of 350%.

2019 93

2019 E-support Omnichannel Events 93

C Space

MARCH 13, 2020

Sam Rothkopf, Chief Development Officer, C Space. Chief Development Officer, C Space. The result is a totally reimagined, digital-first event on May 13, beginning first thing in the morning in Sydney, Australia and ending the day in San Francisco. Skillsoft Perspectives Event: How We Adapted. Sam Rothkopf.

Events 52

Events Workshop Social Media 2020 52

CloudCherry

AUGUST 26, 2019

It seems like ages ago we started in that 400 Sft office in Chennai with very little money, a tiny bunch of people and a VERY big dream. It seems like ages ago we started in that 400 Sft office in Chennai with very little money, a tiny bunch of people and a VERY big dream. If you haven’t please find it here [link].

Culture 150

Culture Customer Care Leadership Presentation 150

Talkdesk

NOVEMBER 6, 2018

It’s the eve of Opentalk18 and the flurry of activity that’s happening in our San Francisco Talkdesk office is creating an electricity that you can feel in the air.

Social Media 40

Social Media Contact Center Events Leadership 40

CloudCherry

AUGUST 26, 2019

It seems like ages ago we started in that 400 Sft office in Chennai with very little money, a tiny bunch of people and a VERY big dream. In Selva, we have the world’s greatest admin/happiness officer for sure. You might have heard the news. If you haven’t please find it here. .

Culture 150

Culture Customer Care Leadership Presentation 150

CSM Magazine

APRIL 7, 2021

This year, office workers globally have learned what it’s like to work remotely. Best of all, they can both help each other do their jobs and build new friendships, just as colleagues in an office might do. Global translators have found new communities. It can feel isolating, even for those who are used to working from home.

2017 52

2017 Feedback Financial Books 52

Talkdesk

JULY 24, 2017

I remember getting the email – it was Sunday night and I was watching Benfica play at the stadium and they asked me to be in San Francisco on Tuesday. So I went home and packed my bags and flew back to San Francisco. At the time, I was living in San Diego, working out of my apartment, because I was the only U.S.

Call Center 57

Call Center Magazine 2011 Presentation 57

Lithium

DECEMBER 28, 2020

At the Fairmont Austin Hotel, we’ll be joined by the industry’s most innovative minds including Bumble’s Chief Brand Officer Alex Williamson and #1 Bestselling Author of Digital Leader , Erik Qualman. Khoros customers and employees live all over the world — from San Francisco to NYC to London to Bangalore. Make connections.

Engagement 52

Engagement Workshop Social Media Events 52

NetBase

JANUARY 21, 2020

So, they are calling themselves CEO, CIO, Chief Technology Officer, Chief Scientific Officer. Brian will be presenting about this along with our own CMO, Paige Leidig, at our complementary NetBase World Tour events in San Francisco , Seattle and San Diego on January 28, 29 and 30. Who wouldn’t?

Metrics 64

Metrics Demo Fashion Insights 64

C Space

JANUARY 20, 2021

Currently the Global Chief Growth Officer of Omnicom Group’s (NYSE: OMC) Interbrand Group, Brujó steps into this newly created role with expansive leadership experience and will be responsible for the day-to-day operations of Interbrand Group around the world. Brujó has been Global Chief Growth Officer of the Interbrand Group for three years.

2021 52

2021 Competitive Advantage Leadership Fashion 52

Lithium

NOVEMBER 1, 2022

Join Natanya Anderson, General Manager of Strategic Services at Khoros , David Low, Chief Marketing Officer at Talkwalker , and Dan Rucolas, Lead, Marketing Reporting and Information at KraftHeinz as they discuss trends that will define social media in 2023, and how brands can turn insights into action. [In-Person Available On-demand.

2022 52

2022 Roadmap ROI Social Media 52

CSM Magazine

MARCH 23, 2021

The firm has offices in San Francisco and Chicago. For more information, visit www.thomabravo.com. KKR is a leading global investment firm that offers alternative asset management and capital markets and insurance solutions.

Customer Experience 52

Customer Experience Insurance 2007 Financial 52

Oracle

SEPTEMBER 9, 2019

Oracle OpenWorld 2019 will take place September 16 – 19 in San Francisco, with over 2,000 unique sessions planned on topics including breakthrough innovation and technology. Session: Office Depot Leverages Digital Assistant to Streamline Customer Service. Ritch Hartman, Senior Director, IT, Office Depot. Learn more.

2019 45

2019 Technology Entertainment Events 45

Thematic

OCTOBER 17, 2022

“Academia was not for me,” the San Francisco resident says. Ant presumed she would become a college professor after completing her psychology degree at William & Mary University in New York. Instead, the product operations team manager has immersed herself in practical rather than theoretical problem-solving.

Customer Experience 62

Customer Experience Retail Advertising Consumers 62

Gainsight

JUNE 10, 2021

It was a bright but windy day in San Francisco, the kind that is brimming with great expectations. Karl Rumelhart, Chief Product Officer at Gainsight, began the next phase of our keynote presentation on the subject of invention. Well, the wait is over. Welcome to Episode 2 of Pulse Everywhere!

Innovation 52

Innovation Chief Customer Officer 2021 NPS 52

Hero Digital

JULY 9, 2019

This was most exemplified at our office during our “Creative Women, Creative Leadership” event for San Francisco Design Week. Gianna Giancarlo , VP of Design at Hero Digital in San Francisco, CA. Indi Young , independent consultant, author and former co-founder of Adaptive Path in San Rafael, CA.

Presentation 40

Presentation Events Sports Workshop 40

delighted

DECEMBER 7, 2021

There is a bottom-up approach to product adoption within the office, and as with any product, end-users often do have the best insight into which products actually work and are most helpful. Their product addresses a very real pain point within the day-to-day of most corporate offices of scheduling meetings, especially with external parties.

Insights 77

Insights B2B 2019 Feedback 77

Maru Group

JUNE 2, 2022

It was the ideal size for her office/guest room, and she was excited about her pending purchase. Protect your equity Instacart, the San Francisco-based online grocery and merchandise platform started by a former Amazon employee, has extensive reach in the U.S. over 60 retailers) and Canada (over 40 retailers).

E Commerce 83

E Commerce E-support Retail Touchpoint 83

ChurnZero

SEPTEMBER 26, 2019

Meagen Eisenberg – Chief Marketing Officer – TripActions. Barbra Gago – Chief Marketing Officer – Miro. Dan Visnick – Chief Marketing Officer – HoneyBook. . All awards were presented at the 2019 APPEALIE SaaS Conference in San Francisco. . ABOUT APPEALIE.

2019 45

2019 Net Promoter Score Leadership NPS 45

Beyond Philosophy

DECEMBER 22, 2016

Uber is fighting with the DMV in California about the legality of testing its driverless taxis in San Francisco. But there are others where flesh and blood human is best, e.g. the oncologist’s office and, well, defending oneself in a court of law. I am not comfortable with a different solution.

Transportation 128

Transportation Retail Books Consulting 128

CSM Magazine

AUGUST 3, 2020

Based in Australia with offices in Singapore and San Francisco, Safedome engineers and designers have been building millions of Bluetooth-enabled trackers globally for over seven years. About Safedome.

Technology 52

Technology Healthcare Information Customers 52

Qualtrics

JUNE 17, 2020

Erika is a former FS expert, who’s now Chief Diversity Officer at Goldman Sachs. Damien is the Chief Diversity Officer at Zoom. Previous roles include Ebay VP Chief Diversity Officer, Uber Global Diversity and Inclusion Lead at Uber, as well as Google Diversity Strategist. Brian is the Chief Diversity Officer at Hewlett-Packard.

Magazine 61

Magazine Culture Leadership Employee Experience 61

Gainsight

JULY 7, 2021

Gainsight hosted Pulse 2013 at the Four Seasons in San Francisco, California. Our flagship conference in San Francisco welcomed more than 6,000 Customer Success and Product professionals into the Moscone Center for three full days of education and networking, capped by an amazing gala in the city’s historic City Hall.

2021 45

2021 Events Social Media 2013 45

Hero Digital

JANUARY 29, 2020

The customer experience doesn’t have to be just a transaction, but instead an opportunity — to prove the value of the brand,” said Kenneth Parks, Chief Marketing Officer at Hero Digital. “We cities in 2020; the first will be held at the San Francisco Museum of Modern Art on March 5. We can’t do this alone.

Brands 40

Brands Customer Experience Events Banking 40

Gainsight

JUNE 11, 2021

The Key to Customer Success: Leadership with Jay Nathan, Chief Customer Officer at Higher Logic and Co-founder of Gain Grow Retain at Higher Logic. Outcome-Based Selling: Expanding Accounts Without Compromising Your Trusted Advisor Relationship starring Aaron Thompson, Chief Revenue Officer at SuccessCOACHING.

Chief Customer Officer 91

Chief Customer Officer Customer Success 2021 Customer Centricity 91