How AI Is in Danger of Suffering From ‘Shiny New Object Syndrome’
Beyond Philosophy
SEPTEMBER 14, 2023
Going back about 25 years to my corporate career, we were implementing a system that was so fantastic; it was going to make teas and coffees and sandwiches at lunchtime for everybody. Personalized Customer Journeys: Kihlstrom says this AI doubles down on all the above categories. It didn’t. Everybody needs to work together.
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